Restaurant and Bar Manager

The Store Oxford - the city’s only luxury lifestyle hotel - is looking for a highly organised and enthusiastic Restaurant and Bar Manager to support the Food and Beverage Manager in the day-to-day running of the outlets, ensuring smooth operations, excellent customer service, and compliance with licensing laws.

Role Purpose

The Bar & Restaurant Manager is responsible for the day-to-day running of the bar and restaurant, ensuring outstanding guest experience, smooth operations, and a motivated, high-performing team. This role oversees both front-of-house and bar teams, manages costs and compliance, and delivers consistent service standards that reflect the brand.

Key Responsibilities

• Lead and manage the bar and restaurant teams, ensuring exceptional service at all times.
• Oversee daily operations, including service delivery, staff deployment, and guest satisfaction.
• Recruit, train, and develop team members to reach their full potential.
• Create and manage staff rotas in line with business needs and budgets.
• Drive revenue through upselling, promotions, and excellent guest engagement.
• Monitor and control budgets, costs, and KPIs (labour, wastage, margins).
• Ensure full compliance with licensing, health & safety, allergen, and food hygiene legislation.
• Manage supplier relationships, stock ordering, cellar and beverage management.
• Handle guest feedback and complaints with professionalism and care.
• Collaborate with the Head Chef and senior management on menu planning, promotions, and events.
• Maintain high standards of cleanliness, presentation, and atmosphere throughout.
• Report on performance, highlighting opportunities to grow revenue and improve efficiency.

Skills & Experience

• Proven management experience in a bar, restaurant, or hospitality venue.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent knowledge of food, beverage, and service standards.
• Commercially aware with experience managing budgets, KPIs, and P&L responsibility.
• Strong organisational skills and attention to detail.
• Confident in handling guest feedback and complaints effectively.
• Knowledge of licensing laws, health & safety, and food hygiene regulations.
• Proficient in hospitality systems.

Personal Qualities

• Guest-focused, with a passion for delivering memorable experiences.
• Professional, approachable, and calm under pressure.
• Energetic, hands-on leader who leads by example.
• Flexible and adaptable to the needs of a busy venue.

Our 4 Brand Pillars will also guide your success:

• Legacy – The Store celebrates its rich history as a beloved department store in the heart of Oxford, carrying forward a legacy of delight and wonder.
• Discovery – A place of discovery, offering a range of experiences from the spa to dining, seasonal pop-ups, and curated displays.
• Innovation – More than a hotel, The Store is a hub of design, evolving installations, and forward-thinking food, drink, and service.
• Community – Rooted in Oxford, The Store engages with the local community through initiatives and events that bring people together.

Hours are full time, 40 per week covering evenings and some weekends.

Reporting into the F&B Manager. 

Benefits

• Meals on duty 11am and 5pm 
• Ongoing training provided - both in house and external
• Career progression and development - we invest in our people    
• Apprenticeships    
• £40,000 per annum plus non contractual service charge (£45,000 estimated on target earnings) 
• Royal Cars taxis 50% discount to and from work 
• Refer a Friend Scheme receive £250 for the referral (£500 if you refer chefs) 
• Review bonus £25 per mention 
• Spec saver vouchers (terms and conditions apply)
• Access to Stream (access wages early)  
• 25% off treatments in our spa and 50% off products 
• Discount on rooms and food and beverage 
• Hospitality Rewards: access to health and wellbeing benefits, online GP, Health Hero's mental health support, and high street discounts, 35% off gyms all over the UK and 55% off at nationwide cinemas 
• Opportunities to win raffle prizes 
• Exceptional induction game and programme - this is the most fun you will have on your induction day - we promise!  
• Opportunities to socialise and celebrate - Quarterly awards. 
• Fundraising initiatives - we support the community and like to give back, in 2023 and 2024 we walked for wellbeing supporting Hospitality Action. 
• Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we
• have a green team who ensure we are on track, come and play your part in that.   

 At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve.

We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Restaurant and Bar Manager

The Store Oxford - the city’s only luxury lifestyle hotel - is looking for a highly organised and enthusiastic Restaurant and Bar Manager to support the Food and Beverage Manager in the day-to-day running of the outlets, ensuring smooth operations, excellent customer service, and compliance with licensing laws.

Role Purpose

The Bar & Restaurant Manager is responsible for the day-to-day running of the bar and restaurant, ensuring outstanding guest experience, smooth operations, and a motivated, high-performing team. This role oversees both front-of-house and bar teams, manages costs and compliance, and delivers consistent service standards that reflect the brand.

Key Responsibilities

• Lead and manage the bar and restaurant teams, ensuring exceptional service at all times.
• Oversee daily operations, including service delivery, staff deployment, and guest satisfaction.
• Recruit, train, and develop team members to reach their full potential.
• Create and manage staff rotas in line with business needs and budgets.
• Drive revenue through upselling, promotions, and excellent guest engagement.
• Monitor and control budgets, costs, and KPIs (labour, wastage, margins).
• Ensure full compliance with licensing, health & safety, allergen, and food hygiene legislation.
• Manage supplier relationships, stock ordering, cellar and beverage management.
• Handle guest feedback and complaints with professionalism and care.
• Collaborate with the Head Chef and senior management on menu planning, promotions, and events.
• Maintain high standards of cleanliness, presentation, and atmosphere throughout.
• Report on performance, highlighting opportunities to grow revenue and improve efficiency.

Skills & Experience

• Proven management experience in a bar, restaurant, or hospitality venue.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent knowledge of food, beverage, and service standards.
• Commercially aware with experience managing budgets, KPIs, and P&L responsibility.
• Strong organisational skills and attention to detail.
• Confident in handling guest feedback and complaints effectively.
• Knowledge of licensing laws, health & safety, and food hygiene regulations.
• Proficient in hospitality systems.

Personal Qualities

• Guest-focused, with a passion for delivering memorable experiences.
• Professional, approachable, and calm under pressure.
• Energetic, hands-on leader who leads by example.
• Flexible and adaptable to the needs of a busy venue.

Our 4 Brand Pillars will also guide your success:

• Legacy – The Store celebrates its rich history as a beloved department store in the heart of Oxford, carrying forward a legacy of delight and wonder.
• Discovery – A place of discovery, offering a range of experiences from the spa to dining, seasonal pop-ups, and curated displays.
• Innovation – More than a hotel, The Store is a hub of design, evolving installations, and forward-thinking food, drink, and service.
• Community – Rooted in Oxford, The Store engages with the local community through initiatives and events that bring people together.

Hours are full time, 40 per week covering evenings and some weekends.

Reporting into the F&B Manager. 

Benefits

• Meals on duty 11am and 5pm 
• Ongoing training provided - both in house and external
• Career progression and development - we invest in our people    
• Apprenticeships    
• £40,000 per annum plus non contractual service charge (£45,000 estimated on target earnings) 
• Royal Cars taxis 50% discount to and from work 
• Refer a Friend Scheme receive £250 for the referral (£500 if you refer chefs) 
• Review bonus £25 per mention 
• Spec saver vouchers (terms and conditions apply)
• Access to Stream (access wages early)  
• 25% off treatments in our spa and 50% off products 
• Discount on rooms and food and beverage 
• Hospitality Rewards: access to health and wellbeing benefits, online GP, Health Hero's mental health support, and high street discounts, 35% off gyms all over the UK and 55% off at nationwide cinemas 
• Opportunities to win raffle prizes 
• Exceptional induction game and programme - this is the most fun you will have on your induction day - we promise!  
• Opportunities to socialise and celebrate - Quarterly awards. 
• Fundraising initiatives - we support the community and like to give back, in 2023 and 2024 we walked for wellbeing supporting Hospitality Action. 
• Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we
• have a green team who ensure we are on track, come and play your part in that.   

 At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community – including all the communities we serve.

We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.