Description
Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our General Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands-on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As General Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the General Manager:
Top Line
- Co-own specific sales and marketing plans for the hotel with the organization’s Sales, Revenue and Marketing teams.
- Anticipate risks, gaps, and opportunities related to revenue forecast and M&E pipeline, proactively working with respective departments to ensure optimal results.
- Challenge Revenue and Sales teams in relation to pricing strategy.
Cost Advantage
- Identify cost structure opportunities in the hotel with a strong focus on efficiency and being able to drive change towards productivity.
- Capacity to identify best practices across departments: staffing and scheduling, internal hotel organization (tasks, duties and responsibilities), F&D profitability.
Brand Experience and Quality
- Proactively ensure the hotel maintains the highest brand standard compliance and service delivery.
- Own and develop a specific action plan to constantly increase quality.
- Take responsibility for the protection of the Radisson Hotel Group brand image as per company guidelines.
Asset Management & CAPEX
- Ability to maximize the return per sqm, focusing on common and retail areas in the hotel
- Master the hotel’s investment plans (LRIP), ensuring that key areas of maintenance and brand gaps are covered according to the budget.
- Propose and challenge a repositioning investment plan for the hotel.
Owner Relations
- Maintain an open and professional relationship with the Owner
- Master the key commercial and legal terms of the hotel agreement.
- Assume responsibility for maximizing returns based on the available contractual framework and propose changes when detecting business opportunities.
Development & New Openings
- Maintain a close understanding of the city’s competitive landscape, being able to identify opportunities and engage the Business Development team.
People management
- Live and communicate the overall vision, beliefs, and strategies of the Radisson Hotel Group to hotel employees.
- Ensure that all employees in the hotel receive the necessary training, both in professional competence and in-service attitude.
- Identify talent in the hotel and promote their development.
- Ensure maximum employee satisfaction and contribute to building a trustful work environment.
- Hire talent with the right attitude, eagerness, and qualifications to promote brand values.
Others
- Take full responsibility for compliance with emergency procedures – Management and Training.
- Master local knowledge, take advantage of networking opportunities and actively participate in local PR initiatives
Requirements of the General Manager:
- Degree in Business Administration, Hotel/Hospitality Management or relevant field
- At least 8 years of experience as a General Manager, Executive Assistant Manager in managing high-end resorts in Far East Saudi or similar geography
- Fluency in Arabic and English; knowledge of another language is a plus
-Proven experience in general management with strong problem-solving capabilities
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice, and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture, and Beliefs, then why not visit us at careers.radissonhotels.com.
#LI-DM1
Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our General Managers are hotel experts and recognized leaders with the ability to prioritize a complex and hands-on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As General Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the General Manager:
Top Line
- Co-own specific sales and marketing plans for the hotel with the organization’s Sales, Revenue and Marketing teams.
- Anticipate risks, gaps, and opportunities related to revenue forecast and M&E pipeline, proactively working with respective departments to ensure optimal results.
- Challenge Revenue and Sales teams in relation to pricing strategy.
Cost Advantage
- Identify cost structure opportunities in the hotel with a strong focus on efficiency and being able to drive change towards productivity.
- Capacity to identify best practices across departments: staffing and scheduling, internal hotel organization (tasks, duties and responsibilities), F&D profitability.
Brand Experience and Quality
- Proactively ensure the hotel maintains the highest brand standard compliance and service delivery.
- Own and develop a specific action plan to constantly increase quality.
- Take responsibility for the protection of the Radisson Hotel Group brand image as per company guidelines.
Asset Management & CAPEX
- Ability to maximize the return per sqm, focusing on common and retail areas in the hotel
- Master the hotel’s investment plans (LRIP), ensuring that key areas of maintenance and brand gaps are covered according to the budget.
- Propose and challenge a repositioning investment plan for the hotel.
Owner Relations
- Maintain an open and professional relationship with the Owner
- Master the key commercial and legal terms of the hotel agreement.
- Assume responsibility for maximizing returns based on the available contractual framework and propose changes when detecting business opportunities.
Development & New Openings
- Maintain a close understanding of the city’s competitive landscape, being able to identify opportunities and engage the Business Development team.
People management
- Live and communicate the overall vision, beliefs, and strategies of the Radisson Hotel Group to hotel employees.
- Ensure that all employees in the hotel receive the necessary training, both in professional competence and in-service attitude.
- Identify talent in the hotel and promote their development.
- Ensure maximum employee satisfaction and contribute to building a trustful work environment.
- Hire talent with the right attitude, eagerness, and qualifications to promote brand values.
Others
- Take full responsibility for compliance with emergency procedures – Management and Training.
- Master local knowledge, take advantage of networking opportunities and actively participate in local PR initiatives
Requirements of the General Manager:
- Degree in Business Administration, Hotel/Hospitality Management or relevant field
- At least 8 years of experience as a General Manager, Executive Assistant Manager in managing high-end resorts in Far East Saudi or similar geography
- Fluency in Arabic and English; knowledge of another language is a plus
-Proven experience in general management with strong problem-solving capabilities
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice, and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture, and Beliefs, then why not visit us at careers.radissonhotels.com.
#LI-DM1