PREREQUISITES:
MUST BE INSIDE SAUDI ARABIA with transferrable Iqama
Education: Resort management diploma or equivalent. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar. Speak with correct English and well-modulated voice.
Experience: Minimum 2 years housekeeping experience in the same position (Assistant Executive HK), 2 years supervisory level experience in all aspects of the housekeeping department.
PRIMARY OBJECTIVE OF POSITION
Under the general guidance of the Executive Housekeeper engage in all operations and employees in Housekeeping and Laundry to obtain the highest quality of cleanliness, and to provide efficient, prompt, courteous, trouble free and proactive service to customers; hence maximize guest satisfaction. All work will be in line with the Resort’s guidelines and business plan, the departmental business plan, and the RHG corporate guidelines and service concepts.
TASKS, DUTIES AND RESPONSIBILITIES
Other Routine Responsibilities:
EMPLOYEE RELATIONS
· Fosters and develops effective employees relations within department
· Establishes and maintains effective internal communications, including daily meetings with own employees to ensure optimum team work and productivity
· Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business Resort and departmental activities
HEALTH AND SAFETY
·Ensures that all potential and real hazards are reported and reduced immediately
·Ensures that all employees protect themselves against chemicals, and are aware of harmful chemicals used in department
·Fully understands the Resort’s fire and emergency procedures
·Ensures that emergency procedures are practiced to provide for the security and safety of guests and employees
·Ensures that all employees work in a safe manner that does not harm or injure self or others
·Stimulates and encourages a general awareness of health and safety in tasks and activities managed within the department
·Ensures the safety of the people and property within the premises by applying Resort regulations, adhering to existing laws and regulations
·Anticipates possible and probable hazards and conditions and either corrects them or take action to prevent them from happening
·Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of Resort employees is maintained by own employees
·Is well updated on, and possesses solid knowledge of the following:
- Resort fire and emergency procedures
- Resort health and safety policies and procedures
- Resort facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)
- Resort standards of operation and departmental procedures
- Corporate clients and clients generating high business volume
- Union agreements (If applicable)
PREREQUISITES:
MUST BE INSIDE SAUDI ARABIA with transferrable Iqama
Education: Resort management diploma or equivalent. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar. Speak with correct English and well-modulated voice.
Experience: Minimum 2 years housekeeping experience in the same position (Assistant Executive HK), 2 years supervisory level experience in all aspects of the housekeeping department.
PRIMARY OBJECTIVE OF POSITION
Under the general guidance of the Executive Housekeeper engage in all operations and employees in Housekeeping and Laundry to obtain the highest quality of cleanliness, and to provide efficient, prompt, courteous, trouble free and proactive service to customers; hence maximize guest satisfaction. All work will be in line with the Resort’s guidelines and business plan, the departmental business plan, and the RHG corporate guidelines and service concepts.
TASKS, DUTIES AND RESPONSIBILITIES
Other Routine Responsibilities:
EMPLOYEE RELATIONS
· Fosters and develops effective employees relations within department
· Establishes and maintains effective internal communications, including daily meetings with own employees to ensure optimum team work and productivity
· Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business Resort and departmental activities
HEALTH AND SAFETY
·Ensures that all potential and real hazards are reported and reduced immediately
·Ensures that all employees protect themselves against chemicals, and are aware of harmful chemicals used in department
·Fully understands the Resort’s fire and emergency procedures
·Ensures that emergency procedures are practiced to provide for the security and safety of guests and employees
·Ensures that all employees work in a safe manner that does not harm or injure self or others
·Stimulates and encourages a general awareness of health and safety in tasks and activities managed within the department
·Ensures the safety of the people and property within the premises by applying Resort regulations, adhering to existing laws and regulations
·Anticipates possible and probable hazards and conditions and either corrects them or take action to prevent them from happening
·Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct of Resort employees is maintained by own employees
·Is well updated on, and possesses solid knowledge of the following:
- Resort fire and emergency procedures
- Resort health and safety policies and procedures
- Resort facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)
- Resort standards of operation and departmental procedures
- Corporate clients and clients generating high business volume
- Union agreements (If applicable)