Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter.

As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount.

Responsibilities:

• Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights.
• Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair.
• Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times.
• Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence.
• Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele

What you Need:

• Ability to thrive under pressure, turning challenges into opportunities to exceed expectations.
• A genuine passion for gastronomy, coupled with a keen eye for quality and presentation.
• Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key.
• An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest.
• Outstanding organizational skills, ensuring smooth operations even in the busiest of services.
• A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard.

• Competitive hourly rate of £16.50 to £17.50, inclusive of service charge.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Complimentary meals on shift
• Flexible scheduling without split shifts
• Paid overtime for working Bank Holidays
• Enhanced holiday allowance based on length of service
• Ongoing training, professional development, and fully funded English lessons
• Refer a friend bonus and earn over £500
• Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Dry cleaning service for uniform and discounted personal items
• Regular social events, team activities, and fitness sessions
• One paid volunteering day, every year
• Annual long service awards with rewards at key milestones
• Season ticket loan for convenient commuting
• Cycle to work scheme
• And much more!...

Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter.

As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount.

Responsibilities:

• Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights.
• Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair.
• Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times.
• Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence.
• Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele

What you Need:

• Ability to thrive under pressure, turning challenges into opportunities to exceed expectations.
• A genuine passion for gastronomy, coupled with a keen eye for quality and presentation.
• Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key.
• An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest.
• Outstanding organizational skills, ensuring smooth operations even in the busiest of services.
• A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard.

• Competitive hourly rate of £16.50 to £17.50, inclusive of service charge.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Complimentary meals on shift
• Flexible scheduling without split shifts
• Paid overtime for working Bank Holidays
• Enhanced holiday allowance based on length of service
• Ongoing training, professional development, and fully funded English lessons
• Refer a friend bonus and earn over £500
• Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Dry cleaning service for uniform and discounted personal items
• Regular social events, team activities, and fitness sessions
• One paid volunteering day, every year
• Annual long service awards with rewards at key milestones
• Season ticket loan for convenient commuting
• Cycle to work scheme
• And much more!...