Join the vibrant team at Number Sixteen Hotel, an esteemed member of the renowned Firmdale Hotels family, where excellence meets sophistication. We are currently seeking a passionate individual to step into the role of Deputy Head Housekeeper and contribute to our ongoing success.

In this pivotal position, you will play a crucial role in maintaining the impeccable standards that define our uniquely styled establishment. Working closely with senior management and dedicated team members, you will lead by example, ensuring that every aspect of our hotel's cleanliness and upkeep is nothing short of perfection.

Responsibilities:

• Collaborate with senior management to uphold and enhance our exceptional standards of cleanliness and presentation.
• Lead and motivate the housekeeping team, overseeing day-to-day operations and delegating tasks effectively.
• Maintain a keen eye for detail, ensuring that every room and public area reflects our commitment to excellence.
• Uphold our reputation for outstanding customer service, responding promptly and professionally to guest needs and requests.
• Demonstrate strong organisational skills, efficiently managing resources and schedules to optimise productivity.
• Foster a positive and collaborative work environment, promoting teamwork and open communication among staff members.
• Uphold health and safety standards at all times, ensuring a safe and hygienic environment for guests and employees alike.

What you Need:

• Previous experience in a similar role within the hospitality industry, demonstrating a proven track record of excellence.
• Strong leadership skills, with the ability to inspire and motivate a team to achieve their best.
• Comfortable working under pressure, maintaining composure and efficiency in fast-paced environments.
• Passion for detail and a commitment to delivering consistently high standards of cleanliness and presentation.
• Exceptional customer service skills, with a focus on creating memorable experiences for our guests.
• Excellent organisational and communication skills, both verbal and written, to effectively coordinate tasks and convey information.

• Competitive salary plus service charge and benefits to be discussed at venue.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Join the vibrant team at Number Sixteen Hotel, an esteemed member of the renowned Firmdale Hotels family, where excellence meets sophistication. We are currently seeking a passionate individual to step into the role of Deputy Head Housekeeper and contribute to our ongoing success.

In this pivotal position, you will play a crucial role in maintaining the impeccable standards that define our uniquely styled establishment. Working closely with senior management and dedicated team members, you will lead by example, ensuring that every aspect of our hotel's cleanliness and upkeep is nothing short of perfection.

Responsibilities:

• Collaborate with senior management to uphold and enhance our exceptional standards of cleanliness and presentation.
• Lead and motivate the housekeeping team, overseeing day-to-day operations and delegating tasks effectively.
• Maintain a keen eye for detail, ensuring that every room and public area reflects our commitment to excellence.
• Uphold our reputation for outstanding customer service, responding promptly and professionally to guest needs and requests.
• Demonstrate strong organisational skills, efficiently managing resources and schedules to optimise productivity.
• Foster a positive and collaborative work environment, promoting teamwork and open communication among staff members.
• Uphold health and safety standards at all times, ensuring a safe and hygienic environment for guests and employees alike.

What you Need:

• Previous experience in a similar role within the hospitality industry, demonstrating a proven track record of excellence.
• Strong leadership skills, with the ability to inspire and motivate a team to achieve their best.
• Comfortable working under pressure, maintaining composure and efficiency in fast-paced environments.
• Passion for detail and a commitment to delivering consistently high standards of cleanliness and presentation.
• Exceptional customer service skills, with a focus on creating memorable experiences for our guests.
• Excellent organisational and communication skills, both verbal and written, to effectively coordinate tasks and convey information.

• Competitive salary plus service charge and benefits to be discussed at venue.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!