A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary
We are seeking a polished, hospitality-driven Maître D’ to be the face of our guest experience. As the first point of contact, you will set the tone for service by warmly welcoming guests, managing reservations and walk-ins, and ensuring a seamless flow of dining room operations. You are a natural host, brand ambassador, and service leader who thrives in a fast-paced, high-profile environment.

Overview of Responsibilities

●       Greet every guest with professionalism, warmth, and enthusiasm

●       Manage nightly seating chart and dining room flow to optimize table turns and guest experience

●       Oversee reservation platforms (RESY) and phone/email inquiries

●       Maintain a detailed knowledge of VIP guests, frequent diners, and special occasions

●       Communicate guest preferences, allergies, or notes to FOH/BOH teams effectively

●       Handle waitlists, quote accurate wait times, and communicate status updates clearly

●       Lead front desk team (hosts/hostesses), ensuring high standards of appearance and demeanor

●       Support coat check, special events, and private dining coordination as needed

●       Resolve guest complaints or concerns diplomatically and promptly, escalating as needed

●       Monitor dining room atmosphere—lighting, music, guest satisfaction—and adjust accordingly

Minimum Qualifications

●       2+ years of experience as a Maître D’ or Lead Host in a high-volume NYC restaurant or hospitality venue

●       Impeccable grooming, communication skills, and guest-focused mindset

●       Deep understanding of hospitality etiquette, pacing, and reservation dynamics

●       Familiarity with POS systems and reservation software (Resy / Toast) 

●       Calm and composed under pressure, excellent multitasking skills

●       Flexible availability including nights, weekends, and holidays

●       Knowledge of fine dining, wine, and culinary trends is a plus

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that  we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary
We are seeking a polished, hospitality-driven Maître D’ to be the face of our guest experience. As the first point of contact, you will set the tone for service by warmly welcoming guests, managing reservations and walk-ins, and ensuring a seamless flow of dining room operations. You are a natural host, brand ambassador, and service leader who thrives in a fast-paced, high-profile environment.

Overview of Responsibilities

●       Greet every guest with professionalism, warmth, and enthusiasm

●       Manage nightly seating chart and dining room flow to optimize table turns and guest experience

●       Oversee reservation platforms (RESY) and phone/email inquiries

●       Maintain a detailed knowledge of VIP guests, frequent diners, and special occasions

●       Communicate guest preferences, allergies, or notes to FOH/BOH teams effectively

●       Handle waitlists, quote accurate wait times, and communicate status updates clearly

●       Lead front desk team (hosts/hostesses), ensuring high standards of appearance and demeanor

●       Support coat check, special events, and private dining coordination as needed

●       Resolve guest complaints or concerns diplomatically and promptly, escalating as needed

●       Monitor dining room atmosphere—lighting, music, guest satisfaction—and adjust accordingly

Minimum Qualifications

●       2+ years of experience as a Maître D’ or Lead Host in a high-volume NYC restaurant or hospitality venue

●       Impeccable grooming, communication skills, and guest-focused mindset

●       Deep understanding of hospitality etiquette, pacing, and reservation dynamics

●       Familiarity with POS systems and reservation software (Resy / Toast) 

●       Calm and composed under pressure, excellent multitasking skills

●       Flexible availability including nights, weekends, and holidays

●       Knowledge of fine dining, wine, and culinary trends is a plus

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that  we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.