Employee Records
Corporate Account Manager
Biscuiteers
Full Time
Hybrid remote
Coins Icon To be discussed
Corporate Account Manager
Biscuiteers

Full Time
Hybrid remote
Coins Icon To be discussed
Skills
A strategic approach to Business Development
The Ability to build strong relationships and create sales opportunities
International Business development experience is preferred
Excellent communication skills
Description

Who we are…

Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. We launched in 2007 with the mission to offer a more unique, stylish and personalised gifting solution under the banner ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual.

Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. In 2024, we hand-iced over 3.0 million biscuits and delivered them to customers all over the world. In 2025, we are now committed to meeting the rigorous social and environmental standards required and are proud to have achieved a B Corp accreditation.

As well as our eCommerce business, we have two biscuit boutiques, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of corporate clients, creating bespoke and branded designs for every occasion.

We’re ambitious and we’re looking to build and strengthen our wonderful team as the business continues to grow.

Who we’re looking for…

We’re looking for a Corporate Account Manager with significant experience in B2B account management and business development, preferably gained within a bespoke, luxury or lifestyle retail environment.

Building relationships will be second nature, and you'll be confident in driving proactive development too. We're a busy fast-paced team in an entrepreneurial environment, so if you love getting stuck in and making things happen, this is the role for you!

What you'll be doing....

  • Handling corporate and bespoke orders:  Responding to enquiries, Scoping out and finalising orders with clients, Working with our production team towards delivery, and following up to ensure everything has gone beautifully.
  • Business development: nurturing key corporate accounts and actively recruiting new clients.
  • Marketing our corporate offering: through partnerships, email and social channels, printed material and corporate events.
  • Networking; attend industry conferences, trade shows and networking events to build relationships, generate leads and act as a brand ambassador for the company
  • Building and maintaining excellent working relationships at all levels.

Skills You Will Bring…

  • Proven experience in luxury corporate / B2B sales with a track record of achieving or exceeding sales targets.
  • In depth knowledge of sales principles, techniques and best practices.
  • Strategic thinking and problem-solving abilities to identify and pursue business opportunities.
  • Proficiency in using CRM software and other sales related tools.
  • Strong analytical skills and exceptional problem-solving abilities.
  • Results-oriented mindset with an ability to drive revenue without compromising on brand standards.
  • Excellent communication and interpersonal skills to build rapport with clients.
  • Strong communication and presentation skills.

What we offer…

We are a bunch of creative, fun-loving people who work hard, celebrate big, want to make Biscuiteers a really happy place to work. We genuinely care about each other and the planet—we’re a proud B-Corp business. Here’s why you’ll love being part of our team and what we offer to sweeten your working day, including:

·      Shopping- We offer a special staff discount of 35% on all our beautiful products for you to treat your friends and family too.

·      Food- We provide breakfast each day for all staff to start the day well fuelled.

·      Travel- We want to help you get around, why not take advantage of our Cycle to work Scheme.

·      Bring your friends- Our staff referral scheme is our most popular recruitment tool and you benefit too by us offering up to £500 per recommendation.

·      Birthday treats- We like to treat you on your birthday with a gift on your special day.

·      Social life- Our regular social activities bring us all together, this includes a yearly staff party, staff Christmas lunch and our very own annual Biscuiteer Awards!

·      The Future- all staff get signed up to our Automatic pension contributions, you can self-select to invest it in an “ethical pension fund” if you wish.

What our team says about us…

“The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.”

“Great people to work with!”

“People are lovely and supportive. A good company to develop your skills and grow”

“I’ve learned to ice biscuits really well and the other staff are friendly.”

“The staff are lovely. Really committed to the business and everyone helps each other out.”

Who we are…

Biscuiteers is an award-winning luxury gifting brand, sometimes described as the ‘NET-A-PORTER of biscuits’. We launched in 2007 with the mission to offer a more unique, stylish and personalised gifting solution under the banner ‘why send flowers when you can send Biscuiteers?’ Every single biscuit is lovingly made from start to finish and each one is totally individual.

Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. In 2024, we hand-iced over 3.0 million biscuits and delivered them to customers all over the world. In 2025, we are now committed to meeting the rigorous social and environmental standards required and are proud to have achieved a B Corp accreditation.

As well as our eCommerce business, we have two biscuit boutiques, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of corporate clients, creating bespoke and branded designs for every occasion.

We’re ambitious and we’re looking to build and strengthen our wonderful team as the business continues to grow.

Who we’re looking for…

We’re looking for a Corporate Account Manager with significant experience in B2B account management and business development, preferably gained within a bespoke, luxury or lifestyle retail environment.

Building relationships will be second nature, and you'll be confident in driving proactive development too. We're a busy fast-paced team in an entrepreneurial environment, so if you love getting stuck in and making things happen, this is the role for you!

What you'll be doing....

  • Handling corporate and bespoke orders:  Responding to enquiries, Scoping out and finalising orders with clients, Working with our production team towards delivery, and following up to ensure everything has gone beautifully.
  • Business development: nurturing key corporate accounts and actively recruiting new clients.
  • Marketing our corporate offering: through partnerships, email and social channels, printed material and corporate events.
  • Networking; attend industry conferences, trade shows and networking events to build relationships, generate leads and act as a brand ambassador for the company
  • Building and maintaining excellent working relationships at all levels.

Skills You Will Bring…

  • Proven experience in luxury corporate / B2B sales with a track record of achieving or exceeding sales targets.
  • In depth knowledge of sales principles, techniques and best practices.
  • Strategic thinking and problem-solving abilities to identify and pursue business opportunities.
  • Proficiency in using CRM software and other sales related tools.
  • Strong analytical skills and exceptional problem-solving abilities.
  • Results-oriented mindset with an ability to drive revenue without compromising on brand standards.
  • Excellent communication and interpersonal skills to build rapport with clients.
  • Strong communication and presentation skills.

What we offer…

We are a bunch of creative, fun-loving people who work hard, celebrate big, want to make Biscuiteers a really happy place to work. We genuinely care about each other and the planet—we’re a proud B-Corp business. Here’s why you’ll love being part of our team and what we offer to sweeten your working day, including:

·      Shopping- We offer a special staff discount of 35% on all our beautiful products for you to treat your friends and family too.

·      Food- We provide breakfast each day for all staff to start the day well fuelled.

·      Travel- We want to help you get around, why not take advantage of our Cycle to work Scheme.

·      Bring your friends- Our staff referral scheme is our most popular recruitment tool and you benefit too by us offering up to £500 per recommendation.

·      Birthday treats- We like to treat you on your birthday with a gift on your special day.

·      Social life- Our regular social activities bring us all together, this includes a yearly staff party, staff Christmas lunch and our very own annual Biscuiteer Awards!

·      The Future- all staff get signed up to our Automatic pension contributions, you can self-select to invest it in an “ethical pension fund” if you wish.

What our team says about us…

“The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.”

“Great people to work with!”

“People are lovely and supportive. A good company to develop your skills and grow”

“I’ve learned to ice biscuits really well and the other staff are friendly.”

“The staff are lovely. Really committed to the business and everyone helps each other out.”