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New Restaurant Opening Coach
KFC UK & I - Operations (Restaurant Excellence)
New Restaurant Opening Coach
KFC UK & I - Operations (Restaurant Excellence)
Full Time
4
Years
Experience
Competitive salary
Full Time
4
Years
Experience
Competitive salary
Skills
Microsoft Office
Description
Welcome to KFC.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.
Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.
KFC is part of the Yum! Brands Group and also includes the Pizza Hut, Taco Bell brands.
Join us. Bring it. And together, we can be part of something truly extraordinary.
Bringing it to the role.
The New Restaurant Opening Coach role is to ensure best-in-class new restaurant operations across the UKI market by developing strategic relationships and providing operational leadership to the equity restaurants. The role will unlock growth by strengthening their existing NRO operations through developing a bespoke plan for each NRO, Image Enhancement (IE) and Refresher to continue to improve Operational performance in new and existing assets.
Partner with the Equity Leadership team to build talent, cultural capability and self-sufficiency when planning for restaurant openings. Ensuring that they are following the correct pre-launch roadmap to open new restaurants, IEs and Refreshers to brand standard through a structured support process. Influence and coach the team to adhere to all operational standards to ensure consistent NRO/IE/Refresher performance across their restaurant portfolio, and both recommend/manage the appropriate interventions and/or consequences for underperforming restaurants.
This role will be a field-based role working across the UK&I.
What you’ll do
- Improve execution and delivery of NRO’s, IE’s and Refreshers by bringing to life the NRO process across the Equity system to ensure new restaurants are successfully opening to brand standard.
- Create and elevate data-led insights and reporting to deliver against appropriate measures, and signal points of intervention when required with tail NRO’s.
- Provide counsel and challenge by working cross-functionally across the RSC to ensure a consistent approach in delivering positive restaurant openings.
- Execute the strategy through the delivery of consistent rhythm and routine.
- Spend time in the field ensuring operational knowledge is always current.
- Attend and participate in relevant comms meetings to present, facilitate and add clarity to content. Ensure relevant audience attendance and participation.
- Provide updates for RSC, REX LT, & LT meetings and attend where necessary.
- Attend relevant KFC Forums where directed/requested.
- Effectively manage and plan schedule to ensure diary appoints are met.
- Ensure periodic decks, reports, & PBR are kept up to date.
What we’d love from you
About You
· Degree is preferred, but not critical to the role.
· Experience of opening successful NRO’s.
· Ability to influence senior leaders both internally and externally to KFC.
· Consistently high communication skills both written and verbal.
· Analytical thinker who is capable of understanding root cause analysis and applying actions to drive consistent change.
· Outstanding action-driving ability, and attention to detail in managing process.
Experience
· Good level of operational and people & culture knowledge.
· Experience of working in a fast-paced environment.
· QSR/Retail operational experience and commercial acumen.
Be Original.
At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential to be their best selves, make a difference and have fun.
Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.
As a multi-billion pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.
Our Commitment to You
Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.
We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.
To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Neurodiverse? Our accessibility toolbar can support you when you apply.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.
Opening Date - 13th January
Closing Date - 26th January
Welcome to KFC.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.
Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.
KFC is part of the Yum! Brands Group and also includes the Pizza Hut, Taco Bell brands.
Join us. Bring it. And together, we can be part of something truly extraordinary.
Bringing it to the role.
The New Restaurant Opening Coach role is to ensure best-in-class new restaurant operations across the UKI market by developing strategic relationships and providing operational leadership to the equity restaurants. The role will unlock growth by strengthening their existing NRO operations through developing a bespoke plan for each NRO, Image Enhancement (IE) and Refresher to continue to improve Operational performance in new and existing assets.
Partner with the Equity Leadership team to build talent, cultural capability and self-sufficiency when planning for restaurant openings. Ensuring that they are following the correct pre-launch roadmap to open new restaurants, IEs and Refreshers to brand standard through a structured support process. Influence and coach the team to adhere to all operational standards to ensure consistent NRO/IE/Refresher performance across their restaurant portfolio, and both recommend/manage the appropriate interventions and/or consequences for underperforming restaurants.
This role will be a field-based role working across the UK&I.
What you’ll do
- Improve execution and delivery of NRO’s, IE’s and Refreshers by bringing to life the NRO process across the Equity system to ensure new restaurants are successfully opening to brand standard.
- Create and elevate data-led insights and reporting to deliver against appropriate measures, and signal points of intervention when required with tail NRO’s.
- Provide counsel and challenge by working cross-functionally across the RSC to ensure a consistent approach in delivering positive restaurant openings.
- Execute the strategy through the delivery of consistent rhythm and routine.
- Spend time in the field ensuring operational knowledge is always current.
- Attend and participate in relevant comms meetings to present, facilitate and add clarity to content. Ensure relevant audience attendance and participation.
- Provide updates for RSC, REX LT, & LT meetings and attend where necessary.
- Attend relevant KFC Forums where directed/requested.
- Effectively manage and plan schedule to ensure diary appoints are met.
- Ensure periodic decks, reports, & PBR are kept up to date.
What we’d love from you
About You
· Degree is preferred, but not critical to the role.
· Experience of opening successful NRO’s.
· Ability to influence senior leaders both internally and externally to KFC.
· Consistently high communication skills both written and verbal.
· Analytical thinker who is capable of understanding root cause analysis and applying actions to drive consistent change.
· Outstanding action-driving ability, and attention to detail in managing process.
Experience
· Good level of operational and people & culture knowledge.
· Experience of working in a fast-paced environment.
· QSR/Retail operational experience and commercial acumen.
Be Original.
At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential to be their best selves, make a difference and have fun.
Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.
As a multi-billion pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.
Our Commitment to You
Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.
We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.
To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Neurodiverse? Our accessibility toolbar can support you when you apply.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.
Opening Date - 13th January
Closing Date - 26th January
New Restaurant Opening Coach
Full Time
4
Years
Experience
Competitive salary
Skills
Microsoft Office
This Job is no longer available
United Kingdom & Ireland, , United Kingdom