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Area Manager
Rockfish Restaurants
Area Manager
Rockfish Restaurants
Full Time
1
Year
Experience
£45000 / Year
Area Manager
Rockfish Restaurants
Full Time
1
Year
Experience
£45000 / Year
Skills
Casual Dining Experience
Staff Scheduling
Fast-Paced Experience
Fluent in English
Description
AREA MANAGER
Rockfish, currently named in the top 50 of best companies or to work for, is expanding, with new locations planned for 2024 and 2025.
Were seeking a dedicated and experienced Area Manager based in Dorset, to lead and support our restaurant teams in the Poole, Weymouth and Lyme Regis area. If you’re a passionate hospitality professional that is hands on, with strong leadership skills and a track record of operational success, this could be the opportunity for you to make your mark.
About Us:
We pride ourselves on delivering exceptional seafood dining experiences, showcasing the finest sustainable, MSC and locally caught seafood from the Southwest of England. We are a culture-led business dedicated to delivering outstanding guest experiences, driven by our passion for exceptional seafood and thoughtful hospitality.
Key Responsibilities:
Leadership & Support:
- Manage and approve general managers’ holiday schedules, ensuring operational coverage during absences.
- Provide relief support, working on-site as required to maintain seamless operations.
- Mentor general managers to meet KPIs and reach their full potential.
- Guide general managers in achieving efficient restaurant operations and exceeding budgeted profitability.
- Drive high levels of customer service and hospitality, ensuring consistent food quality and NPS scores above 80.
- Approve and oversee staff schedules to align with budgets and operational need.
- Deliver induction and training programs for general managers and managers in training.
- Coach junior managers and team members for career progression, using company training structures.
- Support new restaurant openings, ensuring smooth operations and financial targets are met post-launch.
- Ensure adherence to Food Safety, Health and Safety, and Licensing Laws.
- Achieve and maintain 5-star EHO ratings and compliance scores of at least 80%.
- Maintain all equipment and property in excellent condition.
- Monitor and improve key performance indicators (KPIs) for all sites, including: Sales exceeding budget.
- Effective labour management with budget.
- Stock control and margins meeting targets.
- Staff retention at a minimum of 70%.
- Provide regular feedback to the Head of Restaurants on site performance.
- Represent Rockfish’s culture, energy, and values across your sites.
- Build relationships with guests, team members, and the local community.
- Promote sustainable fishing and environmental practices to both guests and teams.
What We Offer:
• Career Growth: Opportunities to grow with a leading name in the restaurant industry.
• Supportive Team Environment: A culture-led, dynamic team dedicated to Rockfish
• Competitive Salary with travel expenses from your home site. Summer bonus paid out after 6 months
• Flexible Hours: 40 hours per week in winter, 48 hours per week in summer.
• Paid Overtime and generous referral bonuses of up to £500 per referral.
• Dining Benefits: 50% off all food at Rockfish Restaurants, plus free meals when working.
• Holiday Benefits: Christmas Eve, Christmas Day, and Boxing Day off, with 28 days’ holiday per year and birthdays off.
• Family Leave: Paid maternity and paternity leave.
• Incentives: Summer bonuses, trips abroad, and fully paid overnight stays.
• Training & Development: Opportunities for further qualifications in Wine, H&S, Food Safety, and management.
• Pension Scheme to secure your future.
• Recreational Benefits: Access to Rockfish paddleboards to relax and enjoy.
• Employee Support Services: 24/7 helpline, counselling, and employee assistance programs.
Requirements:
• Proven experience in multi-site management within the restaurant hospitality industry.
• A passion for food, customer service, and team development.
• Strong organizational, leadership, and communication skills.
• A professional, approachable, and confident demeanor.
• Full driving license and access to your own car for travel.
Join Rockfish and play a leading role in our mission to redefine the seafood dining experience in the UK. Apply today and take the next step in your career with us!
AREA MANAGER
Rockfish, currently named in the top 50 of best companies or to work for, is expanding, with new locations planned for 2024 and 2025.
Were seeking a dedicated and experienced Area Manager based in Dorset, to lead and support our restaurant teams in the Poole, Weymouth and Lyme Regis area. If you’re a passionate hospitality professional that is hands on, with strong leadership skills and a track record of operational success, this could be the opportunity for you to make your mark.
About Us:
We pride ourselves on delivering exceptional seafood dining experiences, showcasing the finest sustainable, MSC and locally caught seafood from the Southwest of England. We are a culture-led business dedicated to delivering outstanding guest experiences, driven by our passion for exceptional seafood and thoughtful hospitality.
Key Responsibilities:
Leadership & Support:
- Manage and approve general managers’ holiday schedules, ensuring operational coverage during absences.
- Provide relief support, working on-site as required to maintain seamless operations.
- Mentor general managers to meet KPIs and reach their full potential.
- Guide general managers in achieving efficient restaurant operations and exceeding budgeted profitability.
- Drive high levels of customer service and hospitality, ensuring consistent food quality and NPS scores above 80.
- Approve and oversee staff schedules to align with budgets and operational need.
- Deliver induction and training programs for general managers and managers in training.
- Coach junior managers and team members for career progression, using company training structures.
- Support new restaurant openings, ensuring smooth operations and financial targets are met post-launch.
- Ensure adherence to Food Safety, Health and Safety, and Licensing Laws.
- Achieve and maintain 5-star EHO ratings and compliance scores of at least 80%.
- Maintain all equipment and property in excellent condition.
- Monitor and improve key performance indicators (KPIs) for all sites, including: Sales exceeding budget.
- Effective labour management with budget.
- Stock control and margins meeting targets.
- Staff retention at a minimum of 70%.
- Provide regular feedback to the Head of Restaurants on site performance.
- Represent Rockfish’s culture, energy, and values across your sites.
- Build relationships with guests, team members, and the local community.
- Promote sustainable fishing and environmental practices to both guests and teams.
What We Offer:
• Career Growth: Opportunities to grow with a leading name in the restaurant industry.
• Supportive Team Environment: A culture-led, dynamic team dedicated to Rockfish
• Competitive Salary with travel expenses from your home site. Summer bonus paid out after 6 months
• Flexible Hours: 40 hours per week in winter, 48 hours per week in summer.
• Paid Overtime and generous referral bonuses of up to £500 per referral.
• Dining Benefits: 50% off all food at Rockfish Restaurants, plus free meals when working.
• Holiday Benefits: Christmas Eve, Christmas Day, and Boxing Day off, with 28 days’ holiday per year and birthdays off.
• Family Leave: Paid maternity and paternity leave.
• Incentives: Summer bonuses, trips abroad, and fully paid overnight stays.
• Training & Development: Opportunities for further qualifications in Wine, H&S, Food Safety, and management.
• Pension Scheme to secure your future.
• Recreational Benefits: Access to Rockfish paddleboards to relax and enjoy.
• Employee Support Services: 24/7 helpline, counselling, and employee assistance programs.
Requirements:
• Proven experience in multi-site management within the restaurant hospitality industry.
• A passion for food, customer service, and team development.
• Strong organizational, leadership, and communication skills.
• A professional, approachable, and confident demeanor.
• Full driving license and access to your own car for travel.
Join Rockfish and play a leading role in our mission to redefine the seafood dining experience in the UK. Apply today and take the next step in your career with us!
Area Manager
Full Time
1
Year
Experience
£45000 / Year
Skills
Casual Dining Experience
Staff Scheduling
Fast-Paced Experience
Fluent in English
Rockfish Poole 9 The Quay Poole, Dorset, BH15 1HJ, United Kingdom