Hotel Administration Manager – Watergate Bay Hotel

Are you looking for a role where you can make a difference?

Do you dream of working by the Sea and have a passion for people, adventure and hospitality?

Right now, purpose counts. We believe happiness is simply made, that the little things add up, and that people need the time and space to be at their happiest.

Join us and be part of a team that values connection, creativity, and making a positive impact on people's lives.

We’re looking for a Hotel Administration Manager that can make a difference, motivate a team and run the behind the scenes of a busy hotel smoothly.

If you’re looking for a role that is always diverse, will recognise your talents, efficiency, attention to detail, can do attitude and provide you with future opportunities and career development then we’d like to hear from you.

What your days could look like:

Team & Engagement

• Make authentic relationships with all team members to be able to create a positive influence. Championing all things ‘team engagement’.
• Support with collation of good news content to share with the wider operations and engagement team.
• Support with arranging exit interviews.
• Support with preparing and sharing internal comms to the hotel team and wider business as appropriate.
• Support with planning team ‘thank you’s’ at key operational times.

Administration, compliance & support

• Support with communicating and coordinating site level charity and wellbeing events.
• Support with event operational admin and planning, updating event sheets and coordinating activity with the hotel and support teams.
• Support the Head of Sustainability and engagement with on-site initiatives and implementation.
• Support the GM and senior team with administration tasks.
• Attend weekly and monthly meetings as required, take accurate minutes and circulate action points as agreed.
• Support managers with using our HR & Scheduling system (rotas, scheduling and queries).
• Support HR with disciplinary and grievance processes, coordinating meetings and note taking if required.
• Support the management team with reporting and collating revenue data.
• Support the management team with processing of credit card expenses as required.
• Coordinate with payroll for any payroll or holiday queries.

Training

• Co-ordinate new starters to attend our company induction.
• Prepare weekly overview report of training completion and follow up with managers.
• Support with preparing departmental training documents and material.

Job skills and requirements:

Essential:

• Excellent attention to detail.
• Flair for administrative duties.
• Organised and able to manage a variety of tasks at once.
• Ability to work to deadlines.
• Ability to work under pressure.
• Efficient.
• Reliable.
• Trustworthy.
• Self-motivated and able to work under own initiative.
• Enthusiastic.
• Positive and upbeat.
• Computer literate.
• Experience with hotel systems.
• Good understanding of employment law.
• Ability to organise others.

Preferred:

• A minimum of 2 years’ experience in an administrative role.
• Previous work experience within a hospitality environment.
• A minimum of 1 years’ experience in an management role.

What we can offer in return:

• A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
• A welcoming team of likeminds, eager to support and encourage each other
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Discounts on treatments in Swim Club
• Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, Living Space and Emily Scott restaurants
• Discount at Cubs coffeeshops
• Discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances

Hotel Administration Manager – Watergate Bay Hotel

Are you looking for a role where you can make a difference?

Do you dream of working by the Sea and have a passion for people, adventure and hospitality?

Right now, purpose counts. We believe happiness is simply made, that the little things add up, and that people need the time and space to be at their happiest.

Join us and be part of a team that values connection, creativity, and making a positive impact on people's lives.

We’re looking for a Hotel Administration Manager that can make a difference, motivate a team and run the behind the scenes of a busy hotel smoothly.

If you’re looking for a role that is always diverse, will recognise your talents, efficiency, attention to detail, can do attitude and provide you with future opportunities and career development then we’d like to hear from you.

What your days could look like:

Team & Engagement

• Make authentic relationships with all team members to be able to create a positive influence. Championing all things ‘team engagement’.
• Support with collation of good news content to share with the wider operations and engagement team.
• Support with arranging exit interviews.
• Support with preparing and sharing internal comms to the hotel team and wider business as appropriate.
• Support with planning team ‘thank you’s’ at key operational times.

Administration, compliance & support

• Support with communicating and coordinating site level charity and wellbeing events.
• Support with event operational admin and planning, updating event sheets and coordinating activity with the hotel and support teams.
• Support the Head of Sustainability and engagement with on-site initiatives and implementation.
• Support the GM and senior team with administration tasks.
• Attend weekly and monthly meetings as required, take accurate minutes and circulate action points as agreed.
• Support managers with using our HR & Scheduling system (rotas, scheduling and queries).
• Support HR with disciplinary and grievance processes, coordinating meetings and note taking if required.
• Support the management team with reporting and collating revenue data.
• Support the management team with processing of credit card expenses as required.
• Coordinate with payroll for any payroll or holiday queries.

Training

• Co-ordinate new starters to attend our company induction.
• Prepare weekly overview report of training completion and follow up with managers.
• Support with preparing departmental training documents and material.

Job skills and requirements:

Essential:

• Excellent attention to detail.
• Flair for administrative duties.
• Organised and able to manage a variety of tasks at once.
• Ability to work to deadlines.
• Ability to work under pressure.
• Efficient.
• Reliable.
• Trustworthy.
• Self-motivated and able to work under own initiative.
• Enthusiastic.
• Positive and upbeat.
• Computer literate.
• Experience with hotel systems.
• Good understanding of employment law.
• Ability to organise others.

Preferred:

• A minimum of 2 years’ experience in an administrative role.
• Previous work experience within a hospitality environment.
• A minimum of 1 years’ experience in an management role.

What we can offer in return:

• A relaxed, professional place to work in a beautiful location – at one of the UK’s most striking beaches
• A welcoming team of likeminds, eager to support and encourage each other
• Excellent career prospects in an ever-expanding organisation
• Special rates for you and your friends and family to stay at the hotel
• Discounts on treatments in Swim Club
• Discounts for you and your friends and family at our restaurants: Zacry’s, The Beach Hut, Living Space and Emily Scott restaurants
• Discount at Cubs coffeeshops
• Discounts at Shop on the Beach and other partner businesses
• Free surf lessons, surfboards and wetsuits hire from Wavehunters
• Team social events throughout the year
• Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances