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Contact Centre Team Member
Oxygen - Contact Centre
Contact Centre Team Member
Oxygen - Contact Centre
Part Time
Full Time
2
Years
Experience
Competitive salary
Contact Centre Team Member
Oxygen - Contact Centre
Part Time
Full Time
2
Years
Experience
Competitive salary
Skills
Dealing with queries
Tech savvy
Microsoft applications
Contact centre
Dealing with complaints
Customer service
Description
Here at Oxygen ActivePlay, we are looking for a number of contact centre agents to join the team and to support and work with the team to deliver exceptional customer service to our parks, and our customers.
Here we believe each team member matters. We demonstrate this by supporting individuality and authenticity, by providing training and development opportunities and encouraging internal progression at every level. Hard work is not only recognised, but also appreciated and rewarded.
Our rapid growth means we are always on the lookout for passionate, talented, fun, and engaging people to join us on our adventure.
Join our dynamic customer contact centre team, the pioneers of play and customer service standards! As a key part of our exciting indoor activity park, you’ll be the first point of contact for guests, delivering top-tier service with a smile. You'll assist with bookings, provide information on our wide range of activities, and resolve any customer inquiries, all while embodying the fun, energetic spirit of our brand. Your focus will be to offer our customers a platinum level service, never compromising on quality and making every customer feel special. You will need to be positive and outgoing with a flair for resolving issues, as well as possessing a natural ability to hold conversations to make a connection with our customers.
If you're passionate about creating memorable experiences, solving problems, and working in a fast-paced, playful environment, we’d love to have you on our team!
We are looking for part time weekend team members and also a full time 37.5 team member. This position is at our park in Reading working in the contact centre office.
Benefits
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50% off hot drinks while on shift
- 50% off you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Here at Oxygen ActivePlay, we are looking for a number of contact centre agents to join the team and to support and work with the team to deliver exceptional customer service to our parks, and our customers.
Here we believe each team member matters. We demonstrate this by supporting individuality and authenticity, by providing training and development opportunities and encouraging internal progression at every level. Hard work is not only recognised, but also appreciated and rewarded.
Our rapid growth means we are always on the lookout for passionate, talented, fun, and engaging people to join us on our adventure.
Join our dynamic customer contact centre team, the pioneers of play and customer service standards! As a key part of our exciting indoor activity park, you’ll be the first point of contact for guests, delivering top-tier service with a smile. You'll assist with bookings, provide information on our wide range of activities, and resolve any customer inquiries, all while embodying the fun, energetic spirit of our brand. Your focus will be to offer our customers a platinum level service, never compromising on quality and making every customer feel special. You will need to be positive and outgoing with a flair for resolving issues, as well as possessing a natural ability to hold conversations to make a connection with our customers.
If you're passionate about creating memorable experiences, solving problems, and working in a fast-paced, playful environment, we’d love to have you on our team!
We are looking for part time weekend team members and also a full time 37.5 team member. This position is at our park in Reading working in the contact centre office.
Benefits
- Industry-leading pay
- Company Bonus Scheme
- 50% off food and drinks while on shift
- 50% off hot drinks while on shift
- 50% off you + 4 on weekdays
- 50% off entry for you + 4 on weekends and during school holidays
- 20% off up to 4 parties a year for your family & friends
- 25% off food and drink when not on shift
- 20 days holiday + bank holidays
- Increased holiday leave at 2 and 5 years of service
- Birthday is a paid day off for everyone
- Pension Scheme
- Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores
Contact Centre Team Member
Part Time
Full Time
2
Years
Experience
Competitive salary
Skills
Dealing with queries
Tech savvy
Microsoft applications
Contact centre
Dealing with complaints
Customer service
Oxygen ActivePlay, 8 Bridgewater Close, Reading, RG30 1JT, United Kingdom