The Deputy Park Manager will develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.
As the Deputy, you will role model the behaviors you want to see in your team including never walking past a problem, delivering engaging and industry leading experiences and events. Complying with all activity and F&B guidance and legislation ensuring your team are well trained and compliant in all these areas.
As a leader, you will demonstrate curiosity, creativity, bravery and a collaborative approach. Innovating your offering and trying new things on a regular basis.
You will support the Park Manager to coach and develop both your management and team to be able to deliver exceptional guest experience while planning for future succession. You will be a brand ambassador who will take your business to the next level. You will be commercial, creative, brave, and curious, creating a culture to reflect these behaviors and attributes.
Skills and experience:
Minimum 3 years' experience in a leadership role
Workforce management and labour control experience
Experience with financial data and KPI management
Experience of managing and leading a large team
Working knowledge of welfare and EDI in the workplace
Excellent customer service and engagement skills
Proven experience coaching and training team members
Experience in running and delivering events successfully
Knowledge of industry H&S standards and compliance
Hospitality/ Leisure/ Events experience
Tech savvy
Working knowledge of the core Microsoft applications
A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
IOSH qualification desirable
First aid qualification desirable
Alcohol license desirable
Benefits
The Deputy Park Manager will develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.
As the Deputy, you will role model the behaviors you want to see in your team including never walking past a problem, delivering engaging and industry leading experiences and events. Complying with all activity and F&B guidance and legislation ensuring your team are well trained and compliant in all these areas.
As a leader, you will demonstrate curiosity, creativity, bravery and a collaborative approach. Innovating your offering and trying new things on a regular basis.
You will support the Park Manager to coach and develop both your management and team to be able to deliver exceptional guest experience while planning for future succession. You will be a brand ambassador who will take your business to the next level. You will be commercial, creative, brave, and curious, creating a culture to reflect these behaviors and attributes.
Skills and experience:
Minimum 3 years' experience in a leadership role
Workforce management and labour control experience
Experience with financial data and KPI management
Experience of managing and leading a large team
Working knowledge of welfare and EDI in the workplace
Excellent customer service and engagement skills
Proven experience coaching and training team members
Experience in running and delivering events successfully
Knowledge of industry H&S standards and compliance
Hospitality/ Leisure/ Events experience
Tech savvy
Working knowledge of the core Microsoft applications
A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
IOSH qualification desirable
First aid qualification desirable
Alcohol license desirable
Benefits