Papa John's - SARPJ Brand Cover
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Assistant Manager

Category
Quick Service
Cuisine
Pizza
Summary
Assistant Manager
Salary To Be discussed
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 3310 Inner Perimeter Rd A, Valdosta, GA 31602, USA
Category Quick Service
Cuisine Pizza

Assistant Manager


Description
SUMMARY
Assist the General Manager in managing all functions of a Papa John’s restaurant to ensure high quality products and
customer service are delivered to ensure restaurant profitability. This is accomplished by being a team-oriented leader,
making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the
management of operations including the execution of all Company policies, procedures, programs, and systems. Ensure
compliance with all federal, state, and local laws and ethical business practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Provide quality
    products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the
    customer’s order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback,
    share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train
    and promote quality standards to team members by utilizing all available tools including Operations Manual and Team
    Member Handbook, and ULEARN.
  • Actively recruit customer-focused team members, maintain adequate staffing levels
    according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance
    with uniform and appearance standards, and communicate action, up to and including termination. Ensure entire team is
    quality and customer-focused and build an atmosphere of teamwork, energy, and fun.
  • Manage sales goals against budget
    and prior year by providing prompt and friendly customer service; building check averages through team member product
    training and sales execution. Seek additional sales through traditional and non-traditional methods by executing
    creative local restaurant marketing and creating a positive presence in the community.
  • Manage profit goals by
    managing against budget and prior year; ensure food, labor, and other controllable costs stay within budget, and correct
    deviations from budget by accurately utilizing the PROFIT System and other tools. Execute administrative and cash
    management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system and
    other tools to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully
    equipped and all equipment operates properly, ensure restaurant meets safety and security standards at all times.
    POSITION QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential
    duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    COMPETENCIES are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect
    how a person accomplishes the duties and responsibilities of his/her job.
  • Attention to Detail: Follows
    established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on
    routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully
    monitors technical equipment or processes.
  • Customer Focused: Commits to meeting the needs and expectations of
    the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of
    customer service; searches continually for ways to increase customer satisfaction (i.e., customer
    feedback).
  • Developing Others: Directs and motivates others; provides timely and specific feedback; changes
    coaching style to fit individual needs; assesses strengths and development needs of team members and provides
    opportunities for growth.
  • Flexibility: Adapts and changes course of action when appropriate; effectively
    transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events;
    maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or
    opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose,
    enthusiasm, and a “can-do” attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes
    tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and
    schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with
    others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions;
    contributes to the team’s efforts.
    FUNCTIONAL SKILLS
  • Cash management skills
  • Basic accounting including invoice reconciliation, debit and
    credit review
    EDUCATION and/or EXPERIENCE
  • High School diploma or GED
  • Successful and stable employment history with
    supervisory experience.
    PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands
    repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger
  • SUMMARY
    Assist the General Manager in managing all functions of a Papa John’s restaurant to ensure high quality products and
    customer service are delivered to ensure restaurant profitability. This is accomplished by being a team-oriented leader,
    making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the
    management of operations including the execution of all Company policies, procedures, programs, and systems. Ensure
    compliance with all federal, state, and local laws and ethical business practices.
    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Provide quality
    products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the
    customer’s order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback,
    share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train
    and promote quality standards to team members by utilizing all available tools including Operations Manual and Team
    Member Handbook, and ULEARN.
  • Actively recruit customer-focused team members, maintain adequate staffing levels
    according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance
    with uniform and appearance standards, and communicate action, up to and including termination. Ensure entire team is
    quality and customer-focused and build an atmosphere of teamwork, energy, and fun.
  • Manage sales goals against budget
    and prior year by providing prompt and friendly customer service; building check averages through team member product
    training and sales execution. Seek additional sales through traditional and non-traditional methods by executing
    creative local restaurant marketing and creating a positive presence in the community.
  • Manage profit goals by
    managing against budget and prior year; ensure food, labor, and other controllable costs stay within budget, and correct
    deviations from budget by accurately utilizing the PROFIT System and other tools. Execute administrative and cash
    management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system and
    other tools to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully
    equipped and all equipment operates properly, ensure restaurant meets safety and security standards at all times.
    POSITION QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential
    duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
    Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    COMPETENCIES are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect
    how a person accomplishes the duties and responsibilities of his/her job.
  • Attention to Detail: Follows
    established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on
    routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully
    monitors technical equipment or processes.
  • Customer Focused: Commits to meeting the needs and expectations of
    the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of
    customer service; searches continually for ways to increase customer satisfaction (i.e., customer
    feedback).
  • Developing Others: Directs and motivates others; provides timely and specific feedback; changes
    coaching style to fit individual needs; assesses strengths and development needs of team members and provides
    opportunities for growth.
  • Flexibility: Adapts and changes course of action when appropriate; effectively
    transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events;
    maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or
    opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose,
    enthusiasm, and a “can-do” attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes
    tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and
    schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with
    others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions;
    contributes to the team’s efforts.
    FUNCTIONAL SKILLS
  • Cash management skills
  • Basic accounting including invoice reconciliation, debit and
    credit review
    EDUCATION and/or EXPERIENCE
  • High School diploma or GED
  • Successful and stable employment history with
    supervisory experience.
    PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands
    repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger

  • Details
    Salary To Be discussed
    Schedule Part Time, Full Time
    Experience Minimum 1 year of experience
    Location 3310 Inner Perimeter Rd A, Valdosta, GA 31602, USA
    Category Quick Service
    Cuisine Pizza

    Skills
    Inventory Management
    POS Systems
    Money Handling
    Fast-Paced Experience
    Advanced Knowledge of Cash Registers/ Money Handling
    Food Safety
    By applying you confirm you have these skills.

    We use eVerify to confirm U.S. Employment eligibility.

    3310 Inner Perimeter Rd A, Valdosta, GA 31602, USA