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Guest Liaison
Pantechnicon - Shared Support
Guest Liaison
Pantechnicon - Shared Support
Full Time
1 Year Experience
Coins Icon £12.4 / Hour
Guest Liaison
Pantechnicon - Shared Support

Full Time
1 Year Experience
Coins Icon £12.4 / Hour
Skills
Communication Skills
Fluent in English
Customer Service
Job description

ABOUT US


Pantechnicon is the home of Nordic & Japanese creativity and craftsmanship in the heart of London. Located in a grade-II listed building on Motcomb Street in Belgravia and set across four floors and eight spaces, we offer dining, shopping and experiences.

A space that’s open to all, we pride ourselves on being ultra-friendly and welcoming to anyone who walks through our doors.

Our restaurants, cafes and bars offer everything from takeout coffee and grab-and-go gyoza through to sophisticated fine dining. Inspired by Japan and the Nordics we use British ingredients to create global flavours.

Our expansive stores are full of carefully crafted design, fashion and cosmetics. Cherry-picked by our team, everything we stock has a story.

A relaxed but professional environment, we’re looking for friendly, open and ambitious retail and hospitality staff to join our growing team.


ABOUT THE ROLE


The Guest Liaison is setting the standard for a warm & professional welcome, arrival, and orientation into and throughout the building. The role requires a personable and passionate individual who can understand and represent the building and its outlets passionately and with detailed knowledge. The successful outcome of this position will be driving loyalty and repeat custom.


 WHO WE’RE LOOKING FOR


Passionate, engaged and creative team players with an interest in travel, culture, food and design
Eager to learn and grow within the company
Great communication & customer service skills
Ready to be welcoming, friendly and chatty with guests and to go above and beyond to provide guests with the best possible experience
Previous experience in retail, hospitality and/or restaurants and bars.

WHAT WE OFFER

Competitive salary that’s above the industry standard
Continuous training and development
A supportive and friendly work environment
Staff meals 
Staff restaurant, bar and retail discounts
Pension scheme

ABOUT US


Pantechnicon is the home of Nordic & Japanese creativity and craftsmanship in the heart of London. Located in a grade-II listed building on Motcomb Street in Belgravia and set across four floors and eight spaces, we offer dining, shopping and experiences.

A space that’s open to all, we pride ourselves on being ultra-friendly and welcoming to anyone who walks through our doors.

Our restaurants, cafes and bars offer everything from takeout coffee and grab-and-go gyoza through to sophisticated fine dining. Inspired by Japan and the Nordics we use British ingredients to create global flavours.

Our expansive stores are full of carefully crafted design, fashion and cosmetics. Cherry-picked by our team, everything we stock has a story.

A relaxed but professional environment, we’re looking for friendly, open and ambitious retail and hospitality staff to join our growing team.


ABOUT THE ROLE


The Guest Liaison is setting the standard for a warm & professional welcome, arrival, and orientation into and throughout the building. The role requires a personable and passionate individual who can understand and represent the building and its outlets passionately and with detailed knowledge. The successful outcome of this position will be driving loyalty and repeat custom.


 WHO WE’RE LOOKING FOR


Passionate, engaged and creative team players with an interest in travel, culture, food and design
Eager to learn and grow within the company
Great communication & customer service skills
Ready to be welcoming, friendly and chatty with guests and to go above and beyond to provide guests with the best possible experience
Previous experience in retail, hospitality and/or restaurants and bars.

WHAT WE OFFER

Competitive salary that’s above the industry standard
Continuous training and development
A supportive and friendly work environment
Staff meals 
Staff restaurant, bar and retail discounts
Pension scheme