Park Grand Hotels

Discover the quintessential charm of Park Grand Hotels, where boutique style meets timeless elegance in the heart of London.
Nestled in serene corners of Paddington and moments from London’s most iconic landmarks, our hotels offer a refined four‑star experience defined by warm hospitality, modern comfort, and exceptional service.

With enviable locations just a short stroll from Hyde Park, Kensington Gardens, Notting Hill, and London Paddington station, Park Grand Hotels provide the perfect blend of convenience and character. Guests enjoy thoughtfully designed spaces, contemporary amenities, and a personalised approach that makes every stay memorable.

Join us and become part of a team dedicated to delivering outstanding guest experiences in one of London’s most vibrant and culturally rich neighbourhoods

Overview

As Handyperson, you will support the Maintenance Manager in overseeing the day-to-day maintenance operations of the hotel, ensuring all systems and facilities run smoothly to deliver high-quality service and exceptional guest experience. This hands-on experience involves carrying out general repairs, responding to maintenance requests, and assisting with routine inspections and preventative tasks across the property. Your practical skills, attention to detail, and proactive approach will contribute to maintain our Montcalm Collection Hotels’ reputation as a premier destination in London’s vibrant hospitality scene.

Your role will also help uphold maintenance standards, and ensure compliance with health, safety, and hygiene regulations, contributing to a safe and clean environment for guests and staff. Working closely with the wider maintenance team, and you will support a culture of reliability, teamwork, and continuous improvement.

Key Responsibilities 

·Conduct routine maintenance and repairs across the hotel premises, including guest rooms, public areas, and back-of-house.

·Address plumbing, electrical, carpentry, and general repair issues promptly.

·Perform preventative maintenance tasks to ensure equipment and facilities are in top condition.

·Respond to urgent maintenance requests and emergencies.

·Liaise with the management team to prioritize tasks and communicate updates.

·Always ensure compliance with health and safety regulations.

·Follow planned preventative maintenance programmes

·Ensure good relationships with internal and external customers and contractors

·Carry Out Routine Inspections/maintenance of Property assets when required to the appropriate standard and ensure that timetables in place are met. The Handyperson will be expected to maintain heating, ventilation, air conditioning equipment and ensure that they are in an optimal operating condition by performing routine maintenance and repairs as directed upon request.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. 

Skills & Qualifications

·Skilled in basic repairs and maintenance across plumbing, electrical, carpentry, painting, and general building upkeep.

·Able to assess issues quickly and implement effective solutions with minimal disruption to operation or guests.

·Knowledgeable in safe working practices and compliance with relevant regulations, including COSHH and manual handling.

·Basic certification or training in one or more trades (e.g., plumbing, electrical, carpentry) is desirable.

·Minimum 2 years’ experience in a similar position ideally in 5 Star property Hotel. With a track record of driving operational excellence and ensuring a safe, functional, and welcoming environment for our guests.

Working Condition

·Flexible schedule, including evening, weekends and bank holidays, as required by business needs.

·Physical fitness to carry out manual tasks and lift heavy items when required.

Benefits

• Competitive salary.
• A supportive, empowering team environment.
• Benefits platform with various discounts.
• 28 holidays including eight bank holidays, with more holidays after two-year service.
• Cash-back health benefits, including optical, dental, chiropractor and physio services.
• Discounted gym membership.
• Access to Wellbeing platform and sessions, including EAP.
• Awards and Recognition Programme.
• Annual parties.
• Regular and ongoing training and development, including leadership workshops.
• Enjoy a paid day off to celebrate your birthday – because your special day matters! 

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.

Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.

Park Grand Hotels

Discover the quintessential charm of Park Grand Hotels, where boutique style meets timeless elegance in the heart of London.
Nestled in serene corners of Paddington and moments from London’s most iconic landmarks, our hotels offer a refined four‑star experience defined by warm hospitality, modern comfort, and exceptional service.

With enviable locations just a short stroll from Hyde Park, Kensington Gardens, Notting Hill, and London Paddington station, Park Grand Hotels provide the perfect blend of convenience and character. Guests enjoy thoughtfully designed spaces, contemporary amenities, and a personalised approach that makes every stay memorable.

Join us and become part of a team dedicated to delivering outstanding guest experiences in one of London’s most vibrant and culturally rich neighbourhoods

Overview

As Handyperson, you will support the Maintenance Manager in overseeing the day-to-day maintenance operations of the hotel, ensuring all systems and facilities run smoothly to deliver high-quality service and exceptional guest experience. This hands-on experience involves carrying out general repairs, responding to maintenance requests, and assisting with routine inspections and preventative tasks across the property. Your practical skills, attention to detail, and proactive approach will contribute to maintain our Montcalm Collection Hotels’ reputation as a premier destination in London’s vibrant hospitality scene.

Your role will also help uphold maintenance standards, and ensure compliance with health, safety, and hygiene regulations, contributing to a safe and clean environment for guests and staff. Working closely with the wider maintenance team, and you will support a culture of reliability, teamwork, and continuous improvement.

Key Responsibilities 

·Conduct routine maintenance and repairs across the hotel premises, including guest rooms, public areas, and back-of-house.

·Address plumbing, electrical, carpentry, and general repair issues promptly.

·Perform preventative maintenance tasks to ensure equipment and facilities are in top condition.

·Respond to urgent maintenance requests and emergencies.

·Liaise with the management team to prioritize tasks and communicate updates.

·Always ensure compliance with health and safety regulations.

·Follow planned preventative maintenance programmes

·Ensure good relationships with internal and external customers and contractors

·Carry Out Routine Inspections/maintenance of Property assets when required to the appropriate standard and ensure that timetables in place are met. The Handyperson will be expected to maintain heating, ventilation, air conditioning equipment and ensure that they are in an optimal operating condition by performing routine maintenance and repairs as directed upon request.

This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. 

Skills & Qualifications

·Skilled in basic repairs and maintenance across plumbing, electrical, carpentry, painting, and general building upkeep.

·Able to assess issues quickly and implement effective solutions with minimal disruption to operation or guests.

·Knowledgeable in safe working practices and compliance with relevant regulations, including COSHH and manual handling.

·Basic certification or training in one or more trades (e.g., plumbing, electrical, carpentry) is desirable.

·Minimum 2 years’ experience in a similar position ideally in 5 Star property Hotel. With a track record of driving operational excellence and ensuring a safe, functional, and welcoming environment for our guests.

Working Condition

·Flexible schedule, including evening, weekends and bank holidays, as required by business needs.

·Physical fitness to carry out manual tasks and lift heavy items when required.

Benefits

• Competitive salary.
• A supportive, empowering team environment.
• Benefits platform with various discounts.
• 28 holidays including eight bank holidays, with more holidays after two-year service.
• Cash-back health benefits, including optical, dental, chiropractor and physio services.
• Discounted gym membership.
• Access to Wellbeing platform and sessions, including EAP.
• Awards and Recognition Programme.
• Annual parties.
• Regular and ongoing training and development, including leadership workshops.
• Enjoy a paid day off to celebrate your birthday – because your special day matters! 

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.

Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.