Employee Records
Host Manager
Pasture Restaurant
Full Time
2 Years Experience
Coins Icon £34000 - £39000 / Year
Host Manager
Pasture Restaurant

Full Time
2 Years Experience
Coins Icon £34000 - £39000 / Year
Skills
organised
computer literate
Fluent in English
telephone skills
Sevenrooms
Frendly and Welcoming
Description

Our restaurant is set for theatre and our open kitchen showcases charcoal grills and dry ageing cabinets displaying whole cuts of beef ready to be cut into our signature steaks. We select beef from farms in the southwest, all of which have been raised on Pasture. We only buy suckled Native breeds of beef and dry age it for a minimum of 35 days. Our in house butchers cut the steaks fresh for each service. House cuts are generally larger steaks designed for sharing; these could range from 1kg Tomahawks & Porterhouse’s to the prize Chateaubriand. Our Steaks are cooked over charcoal and wild cherry wood for extra flavour.

Pasture is a Steak House & late night bar brought to you by Chef Owner Sam Elliott. Pasture restaurant is a celebration of fire-based cooking and incredible local ingredients. The in-house butchers handpick and prepare the very best meat from farms in the south west and our chefs use it to cook beautiful, modern dishes. In a nutshell Pasture is about fine dining for everyone, with slick, engaging service, top-quality food and a team whose knowledge is as strong as it’s passion.

We are looking for a new host to join our team at Pasture.

We work in a fast-paced and energetic atmosphere, serving the finest local produce and offering dedicated, genuine service. We are proud of what we do, the values we hold and the experience we offer. Customers vary from casual lunches, long business meetings or dining with friends and loved ones for special occasions.

Role and responsibilities

Ideally, you’ll have experience in both managing a host team and a reservations system for high high-volume, fast-paced restaurant. You’ll know your way around SevenRooms or similar booking systems as well as being proficient with email and computers in general. You must be an excellent communicator on the phone and face-to-face while greeting our customers and making them feel welcome. You will need to be a good problem solver who will go above and beyond to ensure we can accommodate every guest and their needs as well as interacting, communicating efficiently with colleagues and the team. You will feel confident in building a guest journey from start to finish, from making an enquiry with us to organising and meticulously planning each booking, to being present to help host and look after guests on the day. 

  • Adhere to Pasture values.

  • People, People, People! Genuine hospitality helps the team create memorable experiences for the guests, enjoy working closely within a big team, connecting, interacting and building relationships with our guests and staff.

  • Managing the host team, including Rotas, training and people management.

  • Maximising covers, confirming reservations and managing waitlists

  • Ensuring all calls, voicemails, text and emails are replied to in good time

  • Ensuring all reservation notes are clear and accurate, including VIP guests and allergies, and clear communication with management.

A bit about us:

Pasture restaurant is a celebration of fire-based cooking and incredible local ingredients. The in-house butchers handpick and prepare the very best meat from farms in the south-west and our chefs use it to cook beautiful, modern dishes.

"It's one of those menus that I adore: something for everyone and the devil hiding in a hundred raunchy details." Grace Dent, Guardian.

We believe that a positive work environment is essential for both staff wellbeing and productivity. We actively work to embed values of inclusion, education, integrity and commitment as the foundation of our work culture

If successful, you will be provided with:

    • 28 days holiday  - including bank holiday
    • Competitive Share of Tronc, 100% of Tronc distributed to the staff. Tronc is approx. £8000 -£10000 per year on top of salary.
    • 20% off food and drink in our restaurants for up to four people
    • Company events and parties
    • Training opportunities
    • Employee assistance program provided by Hospitality Action
    • Bereavement Pay
    • Long service holiday benefit
    • Wagestream 

In a nutshell Pasture is about fine dining for everyone, with slick, engaging service, top-quality food and a team whose knowledge is as strong as it's passion.

Our restaurant is set for theatre and our open kitchen showcases charcoal grills and dry ageing cabinets displaying whole cuts of beef ready to be cut into our signature steaks. We select beef from farms in the southwest, all of which have been raised on Pasture. We only buy suckled Native breeds of beef and dry age it for a minimum of 35 days. Our in house butchers cut the steaks fresh for each service. House cuts are generally larger steaks designed for sharing; these could range from 1kg Tomahawks & Porterhouse’s to the prize Chateaubriand. Our Steaks are cooked over charcoal and wild cherry wood for extra flavour.

Pasture is a Steak House & late night bar brought to you by Chef Owner Sam Elliott. Pasture restaurant is a celebration of fire-based cooking and incredible local ingredients. The in-house butchers handpick and prepare the very best meat from farms in the south west and our chefs use it to cook beautiful, modern dishes. In a nutshell Pasture is about fine dining for everyone, with slick, engaging service, top-quality food and a team whose knowledge is as strong as it’s passion.

We are looking for a new host to join our team at Pasture.

We work in a fast-paced and energetic atmosphere, serving the finest local produce and offering dedicated, genuine service. We are proud of what we do, the values we hold and the experience we offer. Customers vary from casual lunches, long business meetings or dining with friends and loved ones for special occasions.

Role and responsibilities

Ideally, you’ll have experience in both managing a host team and a reservations system for high high-volume, fast-paced restaurant. You’ll know your way around SevenRooms or similar booking systems as well as being proficient with email and computers in general. You must be an excellent communicator on the phone and face-to-face while greeting our customers and making them feel welcome. You will need to be a good problem solver who will go above and beyond to ensure we can accommodate every guest and their needs as well as interacting, communicating efficiently with colleagues and the team. You will feel confident in building a guest journey from start to finish, from making an enquiry with us to organising and meticulously planning each booking, to being present to help host and look after guests on the day. 

  • Adhere to Pasture values.

  • People, People, People! Genuine hospitality helps the team create memorable experiences for the guests, enjoy working closely within a big team, connecting, interacting and building relationships with our guests and staff.

  • Managing the host team, including Rotas, training and people management.

  • Maximising covers, confirming reservations and managing waitlists

  • Ensuring all calls, voicemails, text and emails are replied to in good time

  • Ensuring all reservation notes are clear and accurate, including VIP guests and allergies, and clear communication with management.

A bit about us:

Pasture restaurant is a celebration of fire-based cooking and incredible local ingredients. The in-house butchers handpick and prepare the very best meat from farms in the south-west and our chefs use it to cook beautiful, modern dishes.

"It's one of those menus that I adore: something for everyone and the devil hiding in a hundred raunchy details." Grace Dent, Guardian.

We believe that a positive work environment is essential for both staff wellbeing and productivity. We actively work to embed values of inclusion, education, integrity and commitment as the foundation of our work culture

If successful, you will be provided with:

    • 28 days holiday  - including bank holiday
    • Competitive Share of Tronc, 100% of Tronc distributed to the staff. Tronc is approx. £8000 -£10000 per year on top of salary.
    • 20% off food and drink in our restaurants for up to four people
    • Company events and parties
    • Training opportunities
    • Employee assistance program provided by Hospitality Action
    • Bereavement Pay
    • Long service holiday benefit
    • Wagestream 

In a nutshell Pasture is about fine dining for everyone, with slick, engaging service, top-quality food and a team whose knowledge is as strong as it's passion.