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Waiter/Waitress
Esplanade Hotel
Waiter/Waitress
Esplanade Hotel
Part Time
Full Time
£12 / Hour
Waiter/Waitress
Esplanade Hotel
Part Time
Full Time
£12 / Hour
Skills
Fluent in English
Description
We are a four star family hotel overlooking the famous Fistral Beach Hotel, home to Quiksilver Surf School.
We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone!
Employee Benefits:
• Tronc / Service charge (Food & Beverage Departments only)
• End of Season Bonus – Hourly paid team members will receive 10% of all hours worked between
20th June – 22nd September
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards
This role has a starting rate of £11.50 per hour... On successful completion of probation period you will receive an increase to £12 per hour and £50 in "love to Shop" vouchers.
Role & Responsibilities:
To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handles professionally as in accordance with our policies
- To work in line with company policies and manuals
- Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets
- Ensure effective control of stock and staff costs in the Restaurant Managers& Supervisor absence.
- To follow all hotel policies as outlined in your training manual:
- Serve food and drinks, quickly and efficiently, meeting our five star standards.
- Keep up to date with current promotions and new products
- Make customers aware of offers on our great food and drink range
- To assist in any function or events set ups in accordance with procedures
- To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
- Ensure high standards of financial and reporting diligence in accordance with company policy
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required
We are a four star family hotel overlooking the famous Fistral Beach Hotel, home to Quiksilver Surf School.
We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone!
Employee Benefits:
• Tronc / Service charge (Food & Beverage Departments only)
• End of Season Bonus – Hourly paid team members will receive 10% of all hours worked between
20th June – 22nd September
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards
This role has a starting rate of £11.50 per hour... On successful completion of probation period you will receive an increase to £12 per hour and £50 in "love to Shop" vouchers.
Role & Responsibilities:
To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
- To ensure all complaints are minimised and handles professionally as in accordance with our policies
- To work in line with company policies and manuals
- Work with the Food and Beverage Manager & Supervisor to maximise sales performance and achieve sales in line with targets
- Ensure effective control of stock and staff costs in the Restaurant Managers& Supervisor absence.
- To follow all hotel policies as outlined in your training manual:
- Serve food and drinks, quickly and efficiently, meeting our five star standards.
- Keep up to date with current promotions and new products
- Make customers aware of offers on our great food and drink range
- To assist in any function or events set ups in accordance with procedures
- To maintain exemplary billing systems and obtain all payments from customers in accordance with company Policy, and the accurate accounting and processing of all reception sales.
- To observe and comply with cleaning rotas, health and safety, food and hygiene regulations
- Ensure high standards of financial and reporting diligence in accordance with company policy
- To ensure good working relationship with all other departments and communicate information throughout the hotel.
- To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
- All other duties as required
Waiter/Waitress
Part Time
Full Time
£12 / Hour
Skills
Fluent in English
expired job post
Esplanade Road, Newquay Cornwall, TR7 1PS, United Kingdom