Employee Records
Housekeeper
Esplanade Hotel
Part Time
Full Time
Coins Icon £14.25 / Hour
Housekeeper
Esplanade Hotel

Description

We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School.

We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone!

Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event 

Key Attributes:
  • Has a calm, can do attitude even in high pressured situations
  • Attention to Detail
  • Is an excellent team player with the ability to work autonomously
  • High Presentation Standards 
  • Clear Communication
Role & Responsibilities:
  • To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
  • To ensure all complaints are minimised and handles professionally as in accordance with our policies
  • To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times
  • To follow all hotel policies as outlined in your training manual:
  • To clean the hotel bedrooms and corridors and maintain our high standard
  • To keep all cupboards neat and presentable at all times
  • All cleaning materials to be used to the HHK’s specification
  • To report any maintenance faults
  • Follow the lost property procedure
  • To observe and comply with cleaning rotas, health and safety regulations
  • To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid. 
  • To ensure a good working relationship with all other departments and communicate information throughout the hotel
  • All other duties as required
 

We are a four star family hotel overlooking the famous Fistral Beach, home to Quiksilver Surf School.

We cater for family adventures, couples breaks or a friends surf trip, with facilities including childrens play areas, indoor swimming pool and a cinema - we have something for everyone!

Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event 

Key Attributes:
  • Has a calm, can do attitude even in high pressured situations
  • Attention to Detail
  • Is an excellent team player with the ability to work autonomously
  • High Presentation Standards 
  • Clear Communication
Role & Responsibilities:
  • To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us – we aim to provide an unforgettable experience
  • To ensure all complaints are minimised and handles professionally as in accordance with our policies
  • To ensure the highest standards of cleanliness throughout the Rooms and Public Areas are met at all times
  • To follow all hotel policies as outlined in your training manual:
  • To clean the hotel bedrooms and corridors and maintain our high standard
  • To keep all cupboards neat and presentable at all times
  • All cleaning materials to be used to the HHK’s specification
  • To report any maintenance faults
  • Follow the lost property procedure
  • To observe and comply with cleaning rotas, health and safety regulations
  • To understand responsibilities in relation to Fire procedures, Health & Safety, COSHH, Infection control and emergency aid. 
  • To ensure a good working relationship with all other departments and communicate information throughout the hotel
  • All other duties as required
 
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