The Pier House is one
of St Austell Brewery’s premier managed houses and serves a contemporary menu
championing locally sourced produce, with 27 comfy hotel-style rooms overlooking
Charlestown’s historic harbour.
We are seeking a passionate
General Manager to deliver exceptional customer service experiences that
delight our guests, by leading and energising a team of more than 50 team
members. You must have strong business acumen and a drive for developing
business and people.
What
it’s like to be General Manager:
- Lead all elements of the pub operation, guest
experience, and commercial management, with a sleeve-rolled-up mentality and a
personal leadership style that focuses on putting people at the heart of all we
do.
- Recruit, train & develop the best people,
continually coaching, guiding, and mentoring them to get the best from your
team and deliver the best results.
- Enjoy being a hands-on member of the busy
operation, working shoulder-to-shoulder with your team to provide an
exceptional guest experience.
- Take full responsibility for the results achieved
within the business, controlling all aspects of finance, regularly reviewing
your P&L with your team and the operations team, agreeing on future targets
& improvements.
- Manage all delivery & stock management
processes, maintaining a strong GP.
- Thrive on being a role model to your team who turn
to you for support and development, inspiring them to strive for the best in
everything they do.
About You:
- Truly passionate about creating positive and
memorable experiences that wow your guests.
- You’ll be a great leader and motivator, inspiring your
team to create unforgettable memories whilst delivering the highest possible
service and standards.
- Experienced in controlling cash and stock.
- Hone your outstanding organisation skills.
- Hold a personal licence.
What we will offer
you in return:
- A competitive salary.
-
Company benefits discount card, which includes 30% off food & drink in our
managed houses and 50% off accommodation.
-
Pension scheme, contribution-based.
-
A supportive health cash plan.
-
Fantastic training & career development opportunities.
-
Exceptional bonus scheme.
-
Healthcare cashback plan.
Additional info
For further information and a job description, please contact the recruitment team at recruitment@staustellbrewery.co.uk
St Austell Family Group is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we’ll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won’t be accepted, nor the fees associated with them.