What you’ll be doing
As a Restaurant Floor Supervisor at Pillar Hall, you’ll play a key role in leading the front-of-house team and ensuring exceptional service standards are delivered at all times. You’ll support daily operations, motivate the team, and create a seamless and memorable guest experience.
You’ll be passionate, and thrive in a fast-paced environment, lead by example on the floor, and take pride in delivering outstanding hospitality.
What we offer
What We’re Looking For
· Previous experience in a supervisory role within a restaurant or hospitality setting
· Strong leadership skills with the ability to motivate and guide a team
· Friendly, confident, and customer-focused personality
· Excellent communication and interpersonal skills
· Ability to stay calm under pressure in a fast-paced environment
· High standards of presentation, organisation, and attention to detail
· A positive attitude and strong work ethic
· A true team player
· Legal right to work in the UK
Key Responsibilities
· Lead and support the front-of-house team during service, ensuring smooth day-to-day operations
· Deliver exceptional guest experiences by maintaining high service standards at all times
· Act as a point of contact for guests, handling feedback, queries, and complaints professionally
· Supervise and coordinate service across breakfast, lunch, afternoon tea, and dinner shifts
· Train, coach, and motivate team members to perform at their best
· Work closely with management to implement service standards and procedures
· Ensure the floor is well-organised, clean, and set up to a high standard at all times
· Monitor staff performance and provide ongoing feedback and support
· Assist with briefings, and shift handovers
· Maintain strong communication between front-of-house and kitchen teams
· Lead by example with a hands-on approach during busy service periods
If you’re passionate about hospitality and excited to be part of a new and vibrant chapter for D3, we’d love to hear from you. Get in touch to learn more about this exciting opportunity and our plans in progress!
What you’ll be doing
As a Restaurant Floor Supervisor at Pillar Hall, you’ll play a key role in leading the front-of-house team and ensuring exceptional service standards are delivered at all times. You’ll support daily operations, motivate the team, and create a seamless and memorable guest experience.
You’ll be passionate, and thrive in a fast-paced environment, lead by example on the floor, and take pride in delivering outstanding hospitality.
What we offer
What We’re Looking For
· Previous experience in a supervisory role within a restaurant or hospitality setting
· Strong leadership skills with the ability to motivate and guide a team
· Friendly, confident, and customer-focused personality
· Excellent communication and interpersonal skills
· Ability to stay calm under pressure in a fast-paced environment
· High standards of presentation, organisation, and attention to detail
· A positive attitude and strong work ethic
· A true team player
· Legal right to work in the UK
Key Responsibilities
· Lead and support the front-of-house team during service, ensuring smooth day-to-day operations
· Deliver exceptional guest experiences by maintaining high service standards at all times
· Act as a point of contact for guests, handling feedback, queries, and complaints professionally
· Supervise and coordinate service across breakfast, lunch, afternoon tea, and dinner shifts
· Train, coach, and motivate team members to perform at their best
· Work closely with management to implement service standards and procedures
· Ensure the floor is well-organised, clean, and set up to a high standard at all times
· Monitor staff performance and provide ongoing feedback and support
· Assist with briefings, and shift handovers
· Maintain strong communication between front-of-house and kitchen teams
· Lead by example with a hands-on approach during busy service periods
If you’re passionate about hospitality and excited to be part of a new and vibrant chapter for D3, we’d love to hear from you. Get in touch to learn more about this exciting opportunity and our plans in progress!