Waiter/Waitress – Join the Team at Pillar Hall

Join the team at Pillar Hall, an exceptional restaurant & events venue located within the iconic Olympia in West London.

We are looking for an experienced, passionate and personable Waiter/Waitress to join our Front of House team. Start date: September 2026.

Located within the stunning Grade II listed Pillar Hall, our restaurant Idalia celebrates exceptional British produce, delivered with outstanding service and attention to detail.

The ideal candidate will have a genuine passion for hospitality, excellent communication skills and a natural ability to connect with guests. You will play an important role in creating a memorable dining experience by delivering warm, professional and consistently high standards of service.

Key Responsibilities

• Provide warm, professional and attentive service to all guests.
• Take food and beverage orders accurately and efficiently.
• Maintain excellent knowledge of our food and drinks menus, including ingredients and allergens.
• Confidently make recommendations and guide guests through our food and beverage offering.
• Serve food and beverages to consistently high standards.
• Anticipate guest needs and ensure a smooth and enjoyable dining experience.
• Work closely with the kitchen, bar and wider Front of House team to ensure efficient service.
• Prepare and maintain tables and service areas to a high standard.
• Assist with private events and functions when required.
• Handle guest enquiries and requests professionally and effectively.
• Follow all health & safety, food hygiene and company procedures.
• Deliver consistently high standards of hospitality and guest service.

Requirements

• Previous experience as a Waiter/Waitress or in a similar Front of House role within a quality restaurant or hospitality environment.
• Excellent communication and interpersonal skills.
• Warm, confident and professional personality.
• Highly motivated, proactive and enthusiastic approach.
• Strong attention to detail and organisational skills.
• Ability to work effectively as part of a busy Front of House team.
• A natural hospitality professional who enjoys interacting with guests.
• Good knowledge of food, wine and beverages is an advantage.
• Ability to work in a fast-paced environment while maintaining excellent service standards.
• Flexibility to work a variety of shifts, including evenings, weekends and public holidays.
• Must have the legal right to work in the UK.

The Role

• £16.50 per hour.
• 40-hour contract.
• Monday to Sunday operation.
• Shifts will be scheduled on a rota basis according to business requirements.

What We Offer

• Opportunities for career growth, with internal training and succession plans supporting progression within the business.
• 28–30 days’ holiday per year, increasing with length of service.
• Uniform provided.
• Meal on duty.
• Employee reward programmes and long-service awards.
• A fun, professional and dynamic working environment.
• The opportunity to develop your career within an exciting and growing hospitality group.
• The opportunity to work in one of West London’s most iconic venues.

If you think you might be the person we’re looking for, we’d love to hear from you. Get in touch and tell us a little about yourself and why you’d like to join the Pillar Hall team.

Waiter/Waitress – Join the Team at Pillar Hall

Join the team at Pillar Hall, an exceptional restaurant & events venue located within the iconic Olympia in West London.

We are looking for an experienced, passionate and personable Waiter/Waitress to join our Front of House team. Start date: September 2026.

Located within the stunning Grade II listed Pillar Hall, our restaurant Idalia celebrates exceptional British produce, delivered with outstanding service and attention to detail.

The ideal candidate will have a genuine passion for hospitality, excellent communication skills and a natural ability to connect with guests. You will play an important role in creating a memorable dining experience by delivering warm, professional and consistently high standards of service.

Key Responsibilities

• Provide warm, professional and attentive service to all guests.
• Take food and beverage orders accurately and efficiently.
• Maintain excellent knowledge of our food and drinks menus, including ingredients and allergens.
• Confidently make recommendations and guide guests through our food and beverage offering.
• Serve food and beverages to consistently high standards.
• Anticipate guest needs and ensure a smooth and enjoyable dining experience.
• Work closely with the kitchen, bar and wider Front of House team to ensure efficient service.
• Prepare and maintain tables and service areas to a high standard.
• Assist with private events and functions when required.
• Handle guest enquiries and requests professionally and effectively.
• Follow all health & safety, food hygiene and company procedures.
• Deliver consistently high standards of hospitality and guest service.

Requirements

• Previous experience as a Waiter/Waitress or in a similar Front of House role within a quality restaurant or hospitality environment.
• Excellent communication and interpersonal skills.
• Warm, confident and professional personality.
• Highly motivated, proactive and enthusiastic approach.
• Strong attention to detail and organisational skills.
• Ability to work effectively as part of a busy Front of House team.
• A natural hospitality professional who enjoys interacting with guests.
• Good knowledge of food, wine and beverages is an advantage.
• Ability to work in a fast-paced environment while maintaining excellent service standards.
• Flexibility to work a variety of shifts, including evenings, weekends and public holidays.
• Must have the legal right to work in the UK.

The Role

• £16.50 per hour.
• 40-hour contract.
• Monday to Sunday operation.
• Shifts will be scheduled on a rota basis according to business requirements.

What We Offer

• Opportunities for career growth, with internal training and succession plans supporting progression within the business.
• 28–30 days’ holiday per year, increasing with length of service.
• Uniform provided.
• Meal on duty.
• Employee reward programmes and long-service awards.
• A fun, professional and dynamic working environment.
• The opportunity to develop your career within an exciting and growing hospitality group.
• The opportunity to work in one of West London’s most iconic venues.

If you think you might be the person we’re looking for, we’d love to hear from you. Get in touch and tell us a little about yourself and why you’d like to join the Pillar Hall team.