Papa John's - Serazen Brand Cover
{{'Back to Hospitality Unite Jobs' | translate}}

General Manager in Training

General Manager in Training


Description

Papa John's is looking for our Next Generation of General Managers! Are you a General Manager looking to change industries? Do you have years of Assistant Manager experience? Then you could be a perfect fit! Join us now and learn Papa John's best practices while honing your leaderships skills. You have the potential to manager your own store within 6 months!

General Manager

Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all federal, state and local laws and ethical business practices.


Responsibilities

  • Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.

  • Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun.

  • Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.

  • Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

Key Ingredients

  • High School diploma or GED required.
  • Serv-Safe/Local or State Food Service Certification preferred
  • Two years restaurant management or supervision experience preferred
  • Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive
  • Pizza experience preferred
  • Execute cash management duties with POS and Shift Reports. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. Manage company’s assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times
  • You must be hard working, team-oriented, friendly, honest and have great customer service skills.
  • Reliable transportation to and from work
  • Ability to lift 50lbs
  • Ability to lead a team with no supervision and build an atmosphere of teamwork, energy and fun
  • Ability to work with phones, computers, fax machines and copiers
  • Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery
  • Communicate, train and promote quality standards to team members
  • Professionally and promptly, respond to all customer concerns or issues.
  • Strive to make Papa John’s a leader in its market
Benefits
  • Paid Time Off
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401K
  • Employee discount

                        Papa John's is looking for our Next Generation of General Managers! Are you a General Manager looking to change industries? Do you have years of Assistant Manager experience? Then you could be a perfect fit! Join us now and learn Papa John's best practices while honing your leaderships skills. You have the potential to manager your own store within 6 months!

                        General Manager

                        Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensures compliance with all federal, state and local laws and ethical business practices.


                        Responsibilities

                        • Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order. Professionally and promptly respond to all customers concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.

                        • Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun.

                        • Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.

                        • Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

                        Key Ingredients

                        • High School diploma or GED required.
                        • Serv-Safe/Local or State Food Service Certification preferred
                        • Two years restaurant management or supervision experience preferred
                        • Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to drive
                        • Pizza experience preferred
                        • Execute cash management duties with POS and Shift Reports. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss. Manage company’s assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times
                        • You must be hard working, team-oriented, friendly, honest and have great customer service skills.
                        • Reliable transportation to and from work
                        • Ability to lift 50lbs
                        • Ability to lead a team with no supervision and build an atmosphere of teamwork, energy and fun
                        • Ability to work with phones, computers, fax machines and copiers
                        • Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery
                        • Communicate, train and promote quality standards to team members
                        • Professionally and promptly, respond to all customer concerns or issues.
                        • Strive to make Papa John’s a leader in its market
                        Benefits
                        • Paid Time Off
                        • Medical Insurance
                        • Dental Insurance
                        • Vision Insurance
                        • Life Insurance
                        • 401K
                        • Employee discount


                                              Skills
                                              Inventory Management
                                              Training Experience
                                              Staff Scheduling
                                              Money Handling
                                              Fast-Paced Experience
                                              Fluent in English
                                              Food Safety
                                              By applying you confirm you have these skills.

                                              We use eVerify to confirm U.S. Employment eligibility.

                                              • 4902 Airway Rd, Dayton, OH 45431, USA
                                              • 6204 Brandt Pike, Dayton, OH 45424, USA
                                              • 2345 Dayton Germantown Pike, Germantown, OH 45327, USA
                                              • 5330 Dixie Hwy, Fairfield, OH 45014, USA
                                              • 1330 E Dorothy Ln, Kettering, OH 45419, USA
                                              • 1111 E Main St, Greenville, OH 45331, USA
                                              • 1668 E Main St, Springfield, OH 45503, USA
                                              • 1444 Main St, Hamilton, OH 45013, USA
                                              • 1243 Meadow Bridge Dr, Beavercreek, OH 45434, USA
                                              • Miamisburg Centerville Rd, Centerville, OH 45459, USA
                                              • 2063 N Bechtle Ave, Springfield, OH 45504, USA
                                              • 8732 N Dixie Dr, Dayton, OH 45414, USA
                                              • 8363 N Main St, Dayton, OH 45415, USA
                                              • 410 N Main St, New Carlisle, OH 45344, USA
                                              • 500 N Main St, Piqua, OH 45356, USA
                                              • 4496 OH-725, Bellbrook, OH 45305, USA
                                              • 4345 Roosevelt Blvd, Middletown, OH 45044, USA
                                              • 1935 S Alex Rd, West Carrollton, OH 45449, USA
                                              • 44 S Central Ave, Fairborn, OH 45324, USA
                                              • 619 S Locust St, Oxford, OH 45056, USA
                                              • 728 Wapakoneta Ave, Sidney, OH 45365, USA
                                              • 635 W 2nd St, Xenia, OH 45385, USA
                                              • 545 W Central Ave, Springboro, OH 45066, USA
                                              • 779 W Market St, Troy, OH 45373, USA
                                              • Wilmington Pike, Dayton, OH 45420, USA
                                              • 6544 Winford Ave, Hamilton, OH 45011, USA