We’re in the business of leisure and hospitality and believe that pleasure is something to be taken seriously. We have a great time delivering phenomenal nights out that include unrivalled private room karaoke, delicious drinks, and tasty food. At Lucky Voice, we’re constantly thinking about how to give people their favourite night out.

So, we’re looking for a positive and enthusiastic Sales Executive to join our team! You'll be joining the team at a truly exciting time as we consolidate our estate across six locations in the UK, so this is a great opportunity for someone who is highly motivated by sales to have a significant impact on the organisation and become a key member of the team. 

What will you be doing at Lucky Voice:

• Quickly and effectively responding to  incoming enquiries by website, e-mail and telephone

• Maximising pre-booked sales for the venues by converting a high level of enquiries

• Upselling relevant food, drinks and packages

• Gathering customer feedback and responding where relevant

• Liaising with the Group Sales Manager to identify potential relevant corporate contacts 

• Conducting venue showarounds and FAM trips

• Assisting with the planning of large functions and exclusive hire bookings including meet & greets with customers and handover to the venue teams

• Building great relationships with our local customer base

• Executing outreach campaigns and supporting business development activities

• Ensuring a great level of customer service to generate repeat bookings

• Supporting the Venue teams with reception and hosting when required

• Work to predetermined targets for pre-booked sales

• Other sales activities to support the team 

We'd be delighted if you have:

• Amazing communication skills

• A passion for building relationships

• A background in hospitality sales or operations

• Experience in booking and CRM platforms (we use Collins and Acteol)

We'd be delighted if you are:

• Confident 

• Target driven

• Self-motivated

• Ambitious

• A person of integrity

What you'll get:

• Salary: £28k-£29k per annum depending on experience 

• Uncapped commission based on achieving and exceeding monthly targets and KPIs

• A key role in the Lucky Voice team

• You’ll be surrounded by a brilliant team of talented people, from all areas of business

• A unique opportunity to grow and develop

• Staff socials, monthly drinks and two Christmas parties

• Employee Assistance Program

• Company perks such as free karaoke hire and discounted drinks in our bars

• Cycle scheme

• 25 days’ holiday + Bank Holidays

Place of work: Hybrid: a combination of working from our venues, our office in Soho and from home. 

Hours: 39h per week, Day and evening shifts on a rotating schedule.  A flexible approach to working days and hours is required in order to attend appointments and events, this may include evenings and weekends

We’re in the business of leisure and hospitality and believe that pleasure is something to be taken seriously. We have a great time delivering phenomenal nights out that include unrivalled private room karaoke, delicious drinks, and tasty food. At Lucky Voice, we’re constantly thinking about how to give people their favourite night out.

So, we’re looking for a positive and enthusiastic Sales Executive to join our team! You'll be joining the team at a truly exciting time as we consolidate our estate across six locations in the UK, so this is a great opportunity for someone who is highly motivated by sales to have a significant impact on the organisation and become a key member of the team. 

What will you be doing at Lucky Voice:

• Quickly and effectively responding to  incoming enquiries by website, e-mail and telephone

• Maximising pre-booked sales for the venues by converting a high level of enquiries

• Upselling relevant food, drinks and packages

• Gathering customer feedback and responding where relevant

• Liaising with the Group Sales Manager to identify potential relevant corporate contacts 

• Conducting venue showarounds and FAM trips

• Assisting with the planning of large functions and exclusive hire bookings including meet & greets with customers and handover to the venue teams

• Building great relationships with our local customer base

• Executing outreach campaigns and supporting business development activities

• Ensuring a great level of customer service to generate repeat bookings

• Supporting the Venue teams with reception and hosting when required

• Work to predetermined targets for pre-booked sales

• Other sales activities to support the team 

We'd be delighted if you have:

• Amazing communication skills

• A passion for building relationships

• A background in hospitality sales or operations

• Experience in booking and CRM platforms (we use Collins and Acteol)

We'd be delighted if you are:

• Confident 

• Target driven

• Self-motivated

• Ambitious

• A person of integrity

What you'll get:

• Salary: £28k-£29k per annum depending on experience 

• Uncapped commission based on achieving and exceeding monthly targets and KPIs

• A key role in the Lucky Voice team

• You’ll be surrounded by a brilliant team of talented people, from all areas of business

• A unique opportunity to grow and develop

• Staff socials, monthly drinks and two Christmas parties

• Employee Assistance Program

• Company perks such as free karaoke hire and discounted drinks in our bars

• Cycle scheme

• 25 days’ holiday + Bank Holidays

Place of work: Hybrid: a combination of working from our venues, our office in Soho and from home. 

Hours: 39h per week, Day and evening shifts on a rotating schedule.  A flexible approach to working days and hours is required in order to attend appointments and events, this may include evenings and weekends