Employee Records
Host at new location in Pacific Palisades
Porta Via Restaurants
Part Time
Full Time
Coins Icon Minimum Wage
Host at new location in Pacific Palisades
Porta Via Restaurants

Part Time
Full Time
Coins Icon Minimum Wage
Skills
Customer Service, Multi-task, Work well under pressure
Job description

As a Host at Porta Via, you are a personal representation of the service and overall hospitality of the staff of the restaurant. While guests are waiting to be seated or waiting for take-out orders, it is the job of the host to ensure the guests are made comfortable and kept informed of the status of their orders or wait times.

JOB RESPONSIBILITIES
• As guests arrive, greet them in a friendly and welcoming manner with a smile
• Escort guests to their tables and present each guest with menu after they are seated comfortably
• If restaurant is busy, offer to take initial drink orders

• Monitor and place 'online' orders through our delivery partners
• Monitor the open dining sections of the restaurant for empty and cleaned tables
• Estimate and communicate wait times for guests
• Monitor the guest waiting list ensuring needs of the guests are met while waiting.
• Answer telephone, booking reservations and move tables together to accommodate large parties.
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu as well as daily specials
• Maintain a neat, organized front-of-house environment
• Rotate seating between different stations to ensure even workloads for waitstaff

REQUIRED

• Flexible schedule, particularly for weekend/evening shifts
• 1+ years customer service experience, preferably in the hospitality industry
• Ability to work 6+ hours on your feet at a time
• Advanced time management experience
• Friendly, open disposition
• Team player who looks for ways to help whenever needed

As a Host at Porta Via, you are a personal representation of the service and overall hospitality of the staff of the restaurant. While guests are waiting to be seated or waiting for take-out orders, it is the job of the host to ensure the guests are made comfortable and kept informed of the status of their orders or wait times.

JOB RESPONSIBILITIES
• As guests arrive, greet them in a friendly and welcoming manner with a smile
• Escort guests to their tables and present each guest with menu after they are seated comfortably
• If restaurant is busy, offer to take initial drink orders

• Monitor and place 'online' orders through our delivery partners
• Monitor the open dining sections of the restaurant for empty and cleaned tables
• Estimate and communicate wait times for guests
• Monitor the guest waiting list ensuring needs of the guests are met while waiting.
• Answer telephone, booking reservations and move tables together to accommodate large parties.
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu as well as daily specials
• Maintain a neat, organized front-of-house environment
• Rotate seating between different stations to ensure even workloads for waitstaff

REQUIRED

• Flexible schedule, particularly for weekend/evening shifts
• 1+ years customer service experience, preferably in the hospitality industry
• Ability to work 6+ hours on your feet at a time
• Advanced time management experience
• Friendly, open disposition
• Team player who looks for ways to help whenever needed