Server/Waiter/Waitress

As a server at Porta Via, you are an integral part of the patron’s dining experience. The Server is the is the leading role in developing positive, lasting guest relationships by consistently delivering an excellent dining experience. Guest satisfaction is the primary responsibility of a server. Complete menu knowledge of all items listed on the menu to include knowing the ingredients in every dish/beverage. The right person will be passionate about food/service and enjoy creating excellent experiences for our customers by possessing a friendly, outgoing disposition.

Job Responsibilities
• Greet patrons, make them feel comfortable and establish a personal connection
• Know regular guests by name and anticipates their preferences and needs
• Make thoughtful recommendations based on guest interaction and dietary needs
• Learn daily specials and be able to accurately describe and market dishes
• Communicate regularly with and respond promptly/courteously to all guest requests
• Deliver guest checks at the end of the service and collect payment
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Properly open and pour wine at the tableside
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary
• Provide exemplary service to include refilling beverages, clearing tables, and exceeding guest expectations
• Thank guests and invite them back when leaving and inquire about their dining experience
Required
• Riverside County Food Handler Certification (or obtain within 30 days of hire)
• High school diploma or GED
• Previous serving experience
• Excellent oral communication; strong interpersonal skills

As a server at Porta Via, you are an integral part of the patron’s dining experience. The Server is the is the leading role in developing positive, lasting guest relationships by consistently delivering an excellent dining experience. Guest satisfaction is the primary responsibility of a server. Complete menu knowledge of all items listed on the menu to include knowing the ingredients in every dish/beverage. The right person will be passionate about food/service and enjoy creating excellent experiences for our customers by possessing a friendly, outgoing disposition.

Job Responsibilities
• Greet patrons, make them feel comfortable and establish a personal connection
• Know regular guests by name and anticipates their preferences and needs
• Make thoughtful recommendations based on guest interaction and dietary needs
• Learn daily specials and be able to accurately describe and market dishes
• Communicate regularly with and respond promptly/courteously to all guest requests
• Deliver guest checks at the end of the service and collect payment
• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Properly open and pour wine at the tableside
• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Adhere to grooming and appearance standards consistently
• Promptly address customer service issues and refer customers to management when necessary
• Provide exemplary service to include refilling beverages, clearing tables, and exceeding guest expectations
• Thank guests and invite them back when leaving and inquire about their dining experience
Required
• Riverside County Food Handler Certification (or obtain within 30 days of hire)
• High school diploma or GED
• Previous serving experience
• Excellent oral communication; strong interpersonal skills