Role: OneCall Analyst (IT Support Analyst)
3 month fixed term contract
Hours: Full Time (Shift patterns 5 out 7 days)
Salary: £26,000
Location: Hybrid - 2 days in our Islington office, 3 day remote working
At Prezzo we’re focussed on people – our team and our customers – and we know that the experience our customers receive is directly linked to having the right team. We’re looking for a One Call Analyst (IT Support Analyst) to join our ‘One Call’ team and provide front-line primary support to Restaurants and Support Centre teams in a wide variety of areas.
Our One Call team act as the first line of support for issues, and using their detailed knowledge of Prezzo will find the solution for restaurant problems allowing the teams to focus on looking after our customers.
As a One Call Analyst you will provide support in any number of areas including but not limited to:
The Support Analyst must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problems, or when appropriate, escalate or route them to appropriate partners.
What we’re looking for…
Benefits
If this sounds like you then we’d love to hear from you!
Role: OneCall Analyst (IT Support Analyst)
3 month fixed term contract
Hours: Full Time (Shift patterns 5 out 7 days)
Salary: £26,000
Location: Hybrid - 2 days in our Islington office, 3 day remote working
At Prezzo we’re focussed on people – our team and our customers – and we know that the experience our customers receive is directly linked to having the right team. We’re looking for a One Call Analyst (IT Support Analyst) to join our ‘One Call’ team and provide front-line primary support to Restaurants and Support Centre teams in a wide variety of areas.
Our One Call team act as the first line of support for issues, and using their detailed knowledge of Prezzo will find the solution for restaurant problems allowing the teams to focus on looking after our customers.
As a One Call Analyst you will provide support in any number of areas including but not limited to:
The Support Analyst must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problems, or when appropriate, escalate or route them to appropriate partners.
What we’re looking for…
Benefits
If this sounds like you then we’d love to hear from you!