Job Overview
We’re looking for
friendly and reliable Cashiers to join our team at Prince St. Pizza Baton Rouge! If
you thrive in a fast-paced environment and are passionate about delivering
exceptional customer service, we’d love to have you on board!
Responsibilities:
- Greet customers warmly and
provide friendly, professional service.
- Accurately process cash, card,
and digital payments, ensuring all transactions are handled with precision
and honesty.
- Assist customers with menu
questions, recommendations, and order placements, upselling additional
items like drinks, sides, and desserts.
- Maintain cleanliness and
organization at the front counter, register, and customer-facing areas
throughout the shift.
- Monitor stock levels at the front
station, including menus, utensils, napkins, to-go boxes, and beverages,
and restock as needed.
- Perform opening duties such as
counting the cash drawer, restocking supplies, and ensuring all POS
systems are functional.
- Assist the team during busy
periods by boxing and bagging pizzas, bussing tables, and clearing trash
from the dining area.
- Proactively monitor customer
dining areas, ensuring they remain clean, organized, and welcoming.
- Handle refunds, discounts, and
gift card transactions according to company policy.
- Communicate effectively with the
kitchen staff to ensure timely preparation and delivery of orders.
- Keep track of low-stock items at
the register and communicate supply needs to management.
- Follow proper food safety
protocols, including wearing gloves when handling food and ensuring safe
storage of consumables.
- Escalate guest concerns to the
manager on duty when issues cannot be resolved promptly.
- Participate in end-of-day closing
procedures, including balancing the cash drawer, cleaning workstations,
and organizing supplies for the next shift.
- Stay informed about daily
specials, promotions, and new menu items to provide accurate information
to guests.
- Follow all company policies and
safety protocols, including fire safety, emergency procedures, and
handling customer complaints.
Qualifications
- Previous experience in the
restaurant industry
- Knowledge of basic math for
handling transactions
- Familiarity with Toast POS or
similar Point of Sale systems is a plus
- Understanding of food safety
protocols and food handling procedures
- Experience working in a kitchen
environment, particularly in a quick-service fast-food restaurant