Company Overview

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Our eponymously-named Proper Hotels are located in emerging urban innovation districts within the most exciting U.S. cities, including San Francisco, Los Angeles, Palm Springs, and Austin. Each Proper Hotel is a unique reflection of the vibrant community around it, and shares the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

What follows is a general overview of some of the qualifications for, and duties associated with, this position, and certain expectations regarding job performance. This is not a comprehensive job description, and it does not identify all essential job functions or duties associated with this position. It is being provided as additional information to help you better understand the position.

Job Description

The Event Sales Manager will lead the team and daily operations of the events and catering services. This position is responsible for generating revenues within the markets assigned for restaurant and event space catering sales. Responsible for meeting or exceeding established quarterly revenue and solicitation goals. The Event Sales Manager will constantly work with the hotel and restaurant management and culinary teams to create compelling menus, brainstorm maximization of event space, coordinate timing of events and relay all necessary information and changes to maximize event profitability and ensure that client has the best event possible. Due to the nature of the catering and event business, after hours/ weekends may be required depending on client needs.

Responsibilities:

Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
Pre-event coordination with Operations teams, and collaboration in servicing events as needed, ensure all events start well and everything looks impeccable.
Conduct event and meeting space site inspections, entertain both in house and off property, and maintain relationships thorough follow up methods.
Optimize revenues for event space and food and beverage
Actively participate in industry related organizations as well as local business networking organizations.
Proactively establish preferred partnerships with outside vendors to create benchmark standards, consistency in service and competitive pricing
Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
Responsible along with the hotel, residences and restaurant managers to establish and maintain service standards.
Coordinate and attend all required meetings: BEO reviews, planning meetings, etc.
Organize and conduct pre-event meetings with clients as needed
Develop and work from a quarterly action plan that encompasses Account Management, New Business Development and departmental profitability.
Represent properties at trade shows, civic/business functions, industry-related associations, and other relevant events as needed and directed.

System maintenance and use of property’s computerized management systems, such as Delphi, to manage hotel business, including (but not limited to) generating reports, entering new business, blocking space and building accounts.
Contractual knowledge and the importance of setting up agreements per company standards.
Perform other duties as assigned


Qualifications:

Excellent communication skills both written and oral.
Proficient in the use of Microsoft Office, event management software and customer management platform
Excellent selling and negotiating skills with strong market and account knowledge
Creative and innovative, as well as proactive and customer-oriented
Strong organizational skills.
Excellent time management
Previous Restaurant or Hotel Food and Beverage experience
Flexibility to work varying schedules to reflect the business needs of the restaurant including nights and weekends
Needs to have a minimum of two years experience in Sales/Events as well as experience in Food & Beverage Operations.

The right candidate will furthermore be able (and enjoy) to work in a fast-paced work environment where the decision-making process is quick and expedient.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Overview

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Our eponymously-named Proper Hotels are located in emerging urban innovation districts within the most exciting U.S. cities, including San Francisco, Los Angeles, Palm Springs, and Austin. Each Proper Hotel is a unique reflection of the vibrant community around it, and shares the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

What follows is a general overview of some of the qualifications for, and duties associated with, this position, and certain expectations regarding job performance. This is not a comprehensive job description, and it does not identify all essential job functions or duties associated with this position. It is being provided as additional information to help you better understand the position.

Job Description

The Event Sales Manager will lead the team and daily operations of the events and catering services. This position is responsible for generating revenues within the markets assigned for restaurant and event space catering sales. Responsible for meeting or exceeding established quarterly revenue and solicitation goals. The Event Sales Manager will constantly work with the hotel and restaurant management and culinary teams to create compelling menus, brainstorm maximization of event space, coordinate timing of events and relay all necessary information and changes to maximize event profitability and ensure that client has the best event possible. Due to the nature of the catering and event business, after hours/ weekends may be required depending on client needs.

Responsibilities:

Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
Pre-event coordination with Operations teams, and collaboration in servicing events as needed, ensure all events start well and everything looks impeccable.
Conduct event and meeting space site inspections, entertain both in house and off property, and maintain relationships thorough follow up methods.
Optimize revenues for event space and food and beverage
Actively participate in industry related organizations as well as local business networking organizations.
Proactively establish preferred partnerships with outside vendors to create benchmark standards, consistency in service and competitive pricing
Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
Responsible along with the hotel, residences and restaurant managers to establish and maintain service standards.
Coordinate and attend all required meetings: BEO reviews, planning meetings, etc.
Organize and conduct pre-event meetings with clients as needed
Develop and work from a quarterly action plan that encompasses Account Management, New Business Development and departmental profitability.
Represent properties at trade shows, civic/business functions, industry-related associations, and other relevant events as needed and directed.

System maintenance and use of property’s computerized management systems, such as Delphi, to manage hotel business, including (but not limited to) generating reports, entering new business, blocking space and building accounts.
Contractual knowledge and the importance of setting up agreements per company standards.
Perform other duties as assigned


Qualifications:

Excellent communication skills both written and oral.
Proficient in the use of Microsoft Office, event management software and customer management platform
Excellent selling and negotiating skills with strong market and account knowledge
Creative and innovative, as well as proactive and customer-oriented
Strong organizational skills.
Excellent time management
Previous Restaurant or Hotel Food and Beverage experience
Flexibility to work varying schedules to reflect the business needs of the restaurant including nights and weekends
Needs to have a minimum of two years experience in Sales/Events as well as experience in Food & Beverage Operations.

The right candidate will furthermore be able (and enjoy) to work in a fast-paced work environment where the decision-making process is quick and expedient.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.