Duties:

The Duty Manager will be responsible and accountable for the smooth running of Venue Operations.

As Duty Manager you will also be responsible for helping to train & upskill other managers, and be a senior point of escalation.

You will be on hand to support the associates and deal with any issues that arise, also being pro-active in motivating & leading the team to achieve excellent sales performance and maximize the venue's revenue & profitability.

The ultimate goal of all associates is to deliver excellent Guest service, creating a unique experience for the Guest which makes them want to return; you should be positive, loyal and a proud ambassador of the Puttshack brand.

Qualifications and Experience:

• Previous experience in hospitality is required.

What’s in it for you?

• Free golf & 50% discount on food for up to 6.
• New starter training & buddy support to set you up for success!
• Access to continuous development through a blended learning approach.
• Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500 referral fee* (T&Cs apply)
• Free meal on shift
• Associate of the month awards
• Fun team socials, competitions and incentives!
• Enrolment to our communication community – PuttApp
• Wagestream membership - access 50% of your wages as you work, building pots and financial support.

About us:  

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Our Vision 

To create experiences where play sparks connection and joy, where our guests choose return to, time and again.

Our Mission

To create lasting memories for people of all generations through a shared, world-class entertainment experience

Our Purpose

To transform mini golf into an extraordinary social experience

Our Promise

Is memory-making fun!

Our beliefs are simple

Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads.

Our Values:

• Bring your ‘A’ game - We strive for excellence in everything we do
• Lead the Way - Our associates (staff) embrace and are inspired by change
• Own the Fun - We revel in our guests’ enjoyment
• Care Deeply - We take great care of our guests, our associates and the communities we call home

Duties:

The Duty Manager will be responsible and accountable for the smooth running of Venue Operations.

As Duty Manager you will also be responsible for helping to train & upskill other managers, and be a senior point of escalation.

You will be on hand to support the associates and deal with any issues that arise, also being pro-active in motivating & leading the team to achieve excellent sales performance and maximize the venue's revenue & profitability.

The ultimate goal of all associates is to deliver excellent Guest service, creating a unique experience for the Guest which makes them want to return; you should be positive, loyal and a proud ambassador of the Puttshack brand.

Qualifications and Experience:

• Previous experience in hospitality is required.

What’s in it for you?

• Free golf & 50% discount on food for up to 6.
• New starter training & buddy support to set you up for success!
• Access to continuous development through a blended learning approach.
• Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500 referral fee* (T&Cs apply)
• Free meal on shift
• Associate of the month awards
• Fun team socials, competitions and incentives!
• Enrolment to our communication community – PuttApp
• Wagestream membership - access 50% of your wages as you work, building pots and financial support.

About us:  

Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Our Vision 

To create experiences where play sparks connection and joy, where our guests choose return to, time and again.

Our Mission

To create lasting memories for people of all generations through a shared, world-class entertainment experience

Our Purpose

To transform mini golf into an extraordinary social experience

Our Promise

Is memory-making fun!

Our beliefs are simple

Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads.

Our Values:

• Bring your ‘A’ game - We strive for excellence in everything we do
• Lead the Way - Our associates (staff) embrace and are inspired by change
• Own the Fun - We revel in our guests’ enjoyment
• Care Deeply - We take great care of our guests, our associates and the communities we call home