Day Manager 

We are looking for a fun, super-organised Day Manager that will be a key player on our team. You will be responsible and accountable for administration of the business and reporting to the General Manager of any problems or issues regarding financial reconciliations, maintenance and systems issues.

Location:  Puttshack Watford

Pay: £20,000 PA

Working Hours: 30h PW

Reports to: General Manager

Key Responsibilities:

OPERATIONS

Facilitate the operation of the venue with passion, integrity and knowledge while promoting the culture and values of Puttshack.

• Ensure that brand and operating standards are met.
• Receive orders. 
• Liaise with cleaners and complete the daily check list.
• Order stationary and maintain par stock levels.
• Process and follow up on daily pre-orders.
• Assisting managers with admin tasks.
• Act as the point of contact for the venue on the office phone line.
• Business audits.

HEALTH AND SAFETY

• Complete the daily Health & Safety checklist.
• H&S walk around insuring everything is in operational order and H&S compliant on a weekly basis. Resolving and updating H&S.
• Maintaining up-to-date knowledge of legal responsibilities and ensuring compliance in licensing, data protection, Health and Safety at Work and COSHH.
• Managing documentation on Alert 65 venue compliance and administrating checklists, risk assessments, COSSH, incident reports, tracking of staff training and ensuring all contracts and venue certificates are up to date.

FINANCIALS

• Cash control.
• Assist with cash up accountability and resolve issues with the previous evening reconciliation.
• Sales journal, analysing and resolving the discrepancies from sales on a daily basis.
• Petty cash management, change orders, banking change, managing the safe and ensuring cash takings are all in order on a daily basis.
• Reporting
• Opex tracker management and controllable costs.

MAINTENANCE

• Report and log maintenance issues within the building, liaise with the General Manager on scheduling works.
• Schedule contractors for maintenance works; ensure contractors follow company guidelines and also landlord’s conditions for timing of work to be carried out.

PEOPLE

• Work to create a can-do team culture in the host and throughout the operation.
• Attend and assist the GM with training sessions and team meetings as required.
• Enroll new associates.

Qualifications and Experience:

• 1 Year operational/ administrative  experience, in a guest facing position within a similar concept. (Hospitality or social entertainment.)
• Good knowledge  with Microsoft Word, Excel, and presentation tools  for daily tasks and reporting.
• Good knowledge and use of outlook and other digital communications tools such as teams.
• Data management, ability to manage, organize, and analyse data using database management systems or spreadsheets.
• Good knowledge of HR systems, Fourth and operational systems, Tevalis.
• Good understanding of  data security practices, GDPR and data protection including password management and recognizing phishing attempts.
• Some Booking system experience would be beneficial

Offerings:

• Free golf & 50% discount on food and drink for up to 6.
• New starter training & buddy support to set you up for success!
• Access to continuous development through a blended learning approach.
• Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500 referral fee* (T&Cs apply)
• Free meal on shift
• Associate of the month awards
• Fun team socials, competitions and incentives!
• Enrolment to our communication community – PuttApp
• Wagestream membership - access 50% of your wages as you work, building pots and financial support.

Day Manager 

We are looking for a fun, super-organised Day Manager that will be a key player on our team. You will be responsible and accountable for administration of the business and reporting to the General Manager of any problems or issues regarding financial reconciliations, maintenance and systems issues.

Location:  Puttshack Watford

Pay: £20,000 PA

Working Hours: 30h PW

Reports to: General Manager

Key Responsibilities:

OPERATIONS

Facilitate the operation of the venue with passion, integrity and knowledge while promoting the culture and values of Puttshack.

• Ensure that brand and operating standards are met.
• Receive orders. 
• Liaise with cleaners and complete the daily check list.
• Order stationary and maintain par stock levels.
• Process and follow up on daily pre-orders.
• Assisting managers with admin tasks.
• Act as the point of contact for the venue on the office phone line.
• Business audits.

HEALTH AND SAFETY

• Complete the daily Health & Safety checklist.
• H&S walk around insuring everything is in operational order and H&S compliant on a weekly basis. Resolving and updating H&S.
• Maintaining up-to-date knowledge of legal responsibilities and ensuring compliance in licensing, data protection, Health and Safety at Work and COSHH.
• Managing documentation on Alert 65 venue compliance and administrating checklists, risk assessments, COSSH, incident reports, tracking of staff training and ensuring all contracts and venue certificates are up to date.

FINANCIALS

• Cash control.
• Assist with cash up accountability and resolve issues with the previous evening reconciliation.
• Sales journal, analysing and resolving the discrepancies from sales on a daily basis.
• Petty cash management, change orders, banking change, managing the safe and ensuring cash takings are all in order on a daily basis.
• Reporting
• Opex tracker management and controllable costs.

MAINTENANCE

• Report and log maintenance issues within the building, liaise with the General Manager on scheduling works.
• Schedule contractors for maintenance works; ensure contractors follow company guidelines and also landlord’s conditions for timing of work to be carried out.

PEOPLE

• Work to create a can-do team culture in the host and throughout the operation.
• Attend and assist the GM with training sessions and team meetings as required.
• Enroll new associates.

Qualifications and Experience:

• 1 Year operational/ administrative  experience, in a guest facing position within a similar concept. (Hospitality or social entertainment.)
• Good knowledge  with Microsoft Word, Excel, and presentation tools  for daily tasks and reporting.
• Good knowledge and use of outlook and other digital communications tools such as teams.
• Data management, ability to manage, organize, and analyse data using database management systems or spreadsheets.
• Good knowledge of HR systems, Fourth and operational systems, Tevalis.
• Good understanding of  data security practices, GDPR and data protection including password management and recognizing phishing attempts.
• Some Booking system experience would be beneficial

Offerings:

• Free golf & 50% discount on food and drink for up to 6.
• New starter training & buddy support to set you up for success!
• Access to continuous development through a blended learning approach.
• Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
• Refer a friend – Up to £500 referral fee* (T&Cs apply)
• Free meal on shift
• Associate of the month awards
• Fun team socials, competitions and incentives!
• Enrolment to our communication community – PuttApp
• Wagestream membership - access 50% of your wages as you work, building pots and financial support.