Assistant General Manager - Motley Restaurant

Our Story
Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.

The role is for our new hotel in Manchester which opens early 2021!!  For further information on the concept please see www.qbichotels.com

About us
At Qbic we welcome character, so to be a true Qbic Ambassador and part of our Senior Management team we’re looking for someone who is:

• Free-spirited - Following a natural sense of wonder and adventure
• Independent - Exploring and expressing what’s true to you.
• Neighbourly - Welcoming all to come as you are.
• Green - 67% less carbon emissions than other hotels ​our size, and that’s not hot air...
  

We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.

So what does that really mean?
A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home.   We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.

About you
We are looking for bags of personality and positive attitude.  A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way.  We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.

About This Job
The main purpose of this role is to oversee and be responsible for all aspects of the day to day running of the Motley Bar & Restaurant in order that it maximises revenues and profit and always operates to the correct brand standard.

You will ensure the team delivers the service strategy and initiatives with the objective of meeting or exceeding guest expectations. You will also support the Restaurant General Manager in holding the team accountable for service execution and guide individual professional development.

We aim to be the least office/admin based in our approach to managing the operation, therefore we’re looking for someone that is strong in admin skills and getting this done quickly and efficiently, allowing you to be where you’re most needed with our guests and team on the floor!

Knowledge & Experience

• Strong Operational experience as a general manager or assistant general manager within a stand-alone high-volume restaurant is preferred.
• Has been involved in setting up a new venue with a track record of success from the onset.
• Ability to implement new systems/processes/procedures to be trialled before rolling out to other locations.
• Can do positive attitude, self-starter, action, and details orientated
• Ability to manage and control costs and achieve Budget and EBITDA
• Wants to be there when it matters & leads from the front
• Understands the mechanics of F&B profit as well as deliver flair, fame and fun!
• Knowledge of current F&B trends, and can turn traditional on it’s head and make it Qbic, where we do things differently.

About your responsibilities

• Operational excellence offering fast friendly, knowledgeable service that our guests talk about making them come back again
• Monitoring the quality of food and drinks and ensuring that they are made to the laid down specifications and developing new specifications as the business develops
• Communicating to all departments so they are fully aware of current and forthcoming events, promotions, menu changes and policy amendments daily.
• Responsible for recruitment, induction and training of new staff and the development of current staff so we have a team of engaged high performers
• Top line revenue and profit is front of mind and driven in a sustainable way to ensure budgets are being exceeded.
• Financial accountability of food and beverage departments with systems in place to ensure target GP is achieved.
• Supporting the General manager to ensure we comply with food hygiene, fire, health & safety regulations are met.
• Deputised in the absence of the General manager and assumes entire responsibility of the operation

•  Annual discretionary bonus on top of your competitive salary
• Tasty free meals on duty
• To be part of the future and something refreshing and different
• To be around like-minded people who want to offer great service

Our Story
Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.

The role is for our new hotel in Manchester which opens early 2021!!  For further information on the concept please see www.qbichotels.com

About us
At Qbic we welcome character, so to be a true Qbic Ambassador and part of our Senior Management team we’re looking for someone who is:

• Free-spirited - Following a natural sense of wonder and adventure
• Independent - Exploring and expressing what’s true to you.
• Neighbourly - Welcoming all to come as you are.
• Green - 67% less carbon emissions than other hotels ​our size, and that’s not hot air...
  

We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.

So what does that really mean?
A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home.   We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.

About you
We are looking for bags of personality and positive attitude.  A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way.  We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.

About This Job
The main purpose of this role is to oversee and be responsible for all aspects of the day to day running of the Motley Bar & Restaurant in order that it maximises revenues and profit and always operates to the correct brand standard.

You will ensure the team delivers the service strategy and initiatives with the objective of meeting or exceeding guest expectations. You will also support the Restaurant General Manager in holding the team accountable for service execution and guide individual professional development.

We aim to be the least office/admin based in our approach to managing the operation, therefore we’re looking for someone that is strong in admin skills and getting this done quickly and efficiently, allowing you to be where you’re most needed with our guests and team on the floor!

Knowledge & Experience

• Strong Operational experience as a general manager or assistant general manager within a stand-alone high-volume restaurant is preferred.
• Has been involved in setting up a new venue with a track record of success from the onset.
• Ability to implement new systems/processes/procedures to be trialled before rolling out to other locations.
• Can do positive attitude, self-starter, action, and details orientated
• Ability to manage and control costs and achieve Budget and EBITDA
• Wants to be there when it matters & leads from the front
• Understands the mechanics of F&B profit as well as deliver flair, fame and fun!
• Knowledge of current F&B trends, and can turn traditional on it’s head and make it Qbic, where we do things differently.

About your responsibilities

• Operational excellence offering fast friendly, knowledgeable service that our guests talk about making them come back again
• Monitoring the quality of food and drinks and ensuring that they are made to the laid down specifications and developing new specifications as the business develops
• Communicating to all departments so they are fully aware of current and forthcoming events, promotions, menu changes and policy amendments daily.
• Responsible for recruitment, induction and training of new staff and the development of current staff so we have a team of engaged high performers
• Top line revenue and profit is front of mind and driven in a sustainable way to ensure budgets are being exceeded.
• Financial accountability of food and beverage departments with systems in place to ensure target GP is achieved.
• Supporting the General manager to ensure we comply with food hygiene, fire, health & safety regulations are met.
• Deputised in the absence of the General manager and assumes entire responsibility of the operation

•  Annual discretionary bonus on top of your competitive salary
• Tasty free meals on duty
• To be part of the future and something refreshing and different
• To be around like-minded people who want to offer great service