Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. 

You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support.

An Accounts Assistant is responsible for:

• Ensuring invoices and credit notes are raised and posted
• Processing invoices and reconciling
• Processing commission invoices from travel agents
• Requesting authorisations and raising discrepancies with the relevant person/department
• Being responsible for petty cash records and completion
• Reconciling credit card accounts
• Assisting the Finance Team with month end processes
• Preparing accruals and bad debt provisions
• Assisting with the timely and effective collection of all debts
• Participating in credit control meetings as required

To be successful in the role of Accounts Assistant, we require:

• At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector 
• Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification  
• A self-motivating attitude to work autonomously yet have a team orientated mindset
• Effective communication skills in written and spoken English
• Proficient level of numerical, administrative and IT Skills
• Experience with the Property Management System RMS is advantageous

This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• A travel allowance for every day you work to contribute to your commuting cost
• A PERKBOX subscription with benefits, retail discounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Employee Recognition Awards Ceremony and company team parties
• Once you pass your probation, a special staff rate when staying in our European properties
• Staff incentives when you and your team perform
• (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

About Us

Citadines is a brand of The Ascott Limited. 

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. 

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.  

Trading as: Citadines by The Ascott Limited 

Privacy Policy | Personal Data | Ascott 

Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. 

You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support.

An Accounts Assistant is responsible for:

• Ensuring invoices and credit notes are raised and posted
• Processing invoices and reconciling
• Processing commission invoices from travel agents
• Requesting authorisations and raising discrepancies with the relevant person/department
• Being responsible for petty cash records and completion
• Reconciling credit card accounts
• Assisting the Finance Team with month end processes
• Preparing accruals and bad debt provisions
• Assisting with the timely and effective collection of all debts
• Participating in credit control meetings as required

To be successful in the role of Accounts Assistant, we require:

• At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector 
• Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification  
• A self-motivating attitude to work autonomously yet have a team orientated mindset
• Effective communication skills in written and spoken English
• Proficient level of numerical, administrative and IT Skills
• Experience with the Property Management System RMS is advantageous

This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer:

• Genuine career opportunities within our business
• Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
• A travel allowance for every day you work to contribute to your commuting cost
• A PERKBOX subscription with benefits, retail discounts and savings available from your first day
• Employee Assistance Programme
• Refer a Friend bonus
• Employee Recognition Awards Ceremony and company team parties
• Once you pass your probation, a special staff rate when staying in our European properties
• Staff incentives when you and your team perform
• (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging

About Us

Citadines is a brand of The Ascott Limited. 

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. 

A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.  

Trading as: Citadines by The Ascott Limited 

Privacy Policy | Personal Data | Ascott