Employee Records
Floor Manager
Raaz London
Full Time
2 Years Experience
Coins Icon Competitive salary
Floor Manager
Raaz London

Full Time
2 Years Experience
Coins Icon Competitive salary
Skills
Fine Dining Experience
Cleanliness
Money Handling
Fluent in English
Microsoft Office
Open Table
+4
Description
Position Summary:

The FloorManager is responsible for establishing and maintaining guest services. He/she is responsible for the various tasks involved in the overall operation of the restaurant including opening and closing the restaurant, measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of service delivery and guest satisfaction.  Fine Dining & Wine Experience is a plus.

Key Responsibilities/Duties:

  • Ensure that each guest receives outstanding service by providing a friendly, professional environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
  • Provide leadership for employee relations through effective communications, coaching, training and development.
  • Assist in managing  culture and policy deployment in the areas of restaurant service and overall quality of the dining experience, safety, guest satisfaction, and employee relations.
  • Responsible for hiring, training, and scheduling staff to ensure proper staffing for exceptional service
  • Play the role of host at the restaurant ensuring every guest is greeted warmly and seated promptly. Ensure all birthdays, anniversaries, and special occassions are well taken care of. 
  • Responsible for the facilities day-to-day operations
  • Assist in managing budget/labor and operating expenses for the purpose of driving revenue, controlling costs and increasing profit.
  • Assist in managing compliance with state and federal regulations as well as, adherence to all Company policies and procedures.
  • Assist in managing restaurant inventory, facility maintenance and staffing requirements.
  • Perform other related duties as assigned.

 Specific Knowledge, Skills, and Attributes:

  • Leadership: A demonstrated ability to lead people, communication results, and motivate
  • Planning: Ability to perform short and long range planning
  • Excellent interpersonal and communication skills
  • Excellent project and program management skills
  • Quality orientation
  • Computer proficient
Position Summary:

The FloorManager is responsible for establishing and maintaining guest services. He/she is responsible for the various tasks involved in the overall operation of the restaurant including opening and closing the restaurant, measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of service delivery and guest satisfaction.  Fine Dining & Wine Experience is a plus.

Key Responsibilities/Duties:

  • Ensure that each guest receives outstanding service by providing a friendly, professional environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
  • Provide leadership for employee relations through effective communications, coaching, training and development.
  • Assist in managing  culture and policy deployment in the areas of restaurant service and overall quality of the dining experience, safety, guest satisfaction, and employee relations.
  • Responsible for hiring, training, and scheduling staff to ensure proper staffing for exceptional service
  • Play the role of host at the restaurant ensuring every guest is greeted warmly and seated promptly. Ensure all birthdays, anniversaries, and special occassions are well taken care of. 
  • Responsible for the facilities day-to-day operations
  • Assist in managing budget/labor and operating expenses for the purpose of driving revenue, controlling costs and increasing profit.
  • Assist in managing compliance with state and federal regulations as well as, adherence to all Company policies and procedures.
  • Assist in managing restaurant inventory, facility maintenance and staffing requirements.
  • Perform other related duties as assigned.

 Specific Knowledge, Skills, and Attributes:

  • Leadership: A demonstrated ability to lead people, communication results, and motivate
  • Planning: Ability to perform short and long range planning
  • Excellent interpersonal and communication skills
  • Excellent project and program management skills
  • Quality orientation
  • Computer proficient