Employee Records
Director of Operations (DOO)
Radisson Blu Cebu-Hotel Management
Full Time
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Director of Operations (DOO)
Radisson Blu Cebu-Hotel Management

Description

Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Director of Operations are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Director of Operations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Director of Operations:

  • Ensures the smooth running Rooms and F&B divisions, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
  • Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
  • Implements strategies where key hotel metrics are identified, communicated and delivered
  • Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
  • Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
  • Builds and maintains effective working relationships with all key stakeholders
  • Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
*We Prioritize LOCAL applications.

Radisson Blu Cebu

Cebu City, Philippines

 

Operational Excellence HOTEL OF THE YEAR (March 28, 2024, SEAP GM Conference)

2024 Forbes Magazine as one of the World’s Best Employers in the Travel and Leisure Industry

 

Enjoy a five-star retreat at our Cebu hotel near the city center

Located in the heart of Cebu City, the Radisson Blu Cebu provides five-star accommodations just minutes from the Mactan Channel and right next to Cebu International Port. Enjoy sweeping views of the channel and the city as well as proximity to cultural attractions and beautiful white-sand beaches. A walkway connects the hotel to the popular SM City Cebu Mall. Corporate travelers are well placed for the city’s main business and industrial parks, and Mactan Cebu International Airport (CEB) is just 11 kilometers away.

Whether you’re in Cebu for business or a vacation with your loved ones, take time to relax by our stunning outdoor pool and enjoy refreshments from the Pool Bar. You can stay energized with regular workouts in our well-equipped fitness center or book a treatment in our holistic spa to feel utterly pampered.


CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Director of Operations are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Director of Operations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Director of Operations:

  • Ensures the smooth running Rooms and F&B divisions, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
  • Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
  • Implements strategies where key hotel metrics are identified, communicated and delivered
  • Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
  • Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
  • Builds and maintains effective working relationships with all key stakeholders
  • Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
*We Prioritize LOCAL applications.

Radisson Blu Cebu

Cebu City, Philippines

 

Operational Excellence HOTEL OF THE YEAR (March 28, 2024, SEAP GM Conference)

2024 Forbes Magazine as one of the World’s Best Employers in the Travel and Leisure Industry

 

Enjoy a five-star retreat at our Cebu hotel near the city center

Located in the heart of Cebu City, the Radisson Blu Cebu provides five-star accommodations just minutes from the Mactan Channel and right next to Cebu International Port. Enjoy sweeping views of the channel and the city as well as proximity to cultural attractions and beautiful white-sand beaches. A walkway connects the hotel to the popular SM City Cebu Mall. Corporate travelers are well placed for the city’s main business and industrial parks, and Mactan Cebu International Airport (CEB) is just 11 kilometers away.

Whether you’re in Cebu for business or a vacation with your loved ones, take time to relax by our stunning outdoor pool and enjoy refreshments from the Pool Bar. You can stay energized with regular workouts in our well-equipped fitness center or book a treatment in our holistic spa to feel utterly pampered.


CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.