*
Ensure
the smooth running of the food & beverage department, where all aspects of
the guest food & beverage service experience are delivered to the highest levels,
ensuring both property and company standards are attained and adhered to.
* Working
proactively to maximize guest satisfaction and comfort, delivering a positive
and responsive approach to enquiries and problem resolution.
* Assist & Contribute with the director of F&B to develops
and implements strategies where key food and beverage metrics are identified,
communicated and delivered where reports and tracking tools are effectively
maintained in line with defined initiatives & targets.
*
Effectively
manages the life cycle of the team within the department, fostering a culture
of growth, development and performance whilst reflecting and promoting the
company culture and values.
*
Prepares
and is responsible for the departmental budget, ensuring that costs and
departmental inventory is controlled and that target productivity and
performance levels are attained.
* Build
and maintain effective working relationship with all key stakeholders and
partners both internal and external ensuring all communications and activities
are controlled and undertaken in a timely manner.