Share with friends
Accessibility
Director of Operations
Radisson Blu Hotel & Convention Center - Kigali - Hotel Management
Director of Operations
Radisson Blu Hotel & Convention Center - Kigali - Hotel Management
Full Time
5
Years
Experience
To be discussed
Director of Operations
Radisson Blu Hotel & Convention Center - Kigali - Hotel Management
Full Time
5
Years
Experience
To be discussed
Skills
Inventory Management
Kitchen Safety
Fast-Paced Experience
Fluent in English
Budgeting & forcasting
Food Safety
+6
Description
Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Director of Operations are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Director of Operations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Director of Operations:
-Ensures the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
-Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
-Implements strategies where key hotel metrics are identified, communicated and delivered
-Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Director of Operations:
-Bachelor's Degree preferred
-5 years proven experience in hotel operations with strong problem-solving capabilities with 2 years in similar position
-5 years proven experience in hotel operations with strong problem-solving capabilities with 2 years in similar position
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
"The Radisson Blu Hotel & Convention Center in Kigali is just 5 kilometers from the bustling city center and Kigali International Airport (KGL). Our contemporary hotel is situated in an office park with Kigali Convention Center, which has room for up to 5,000 delegates. It's just 2 km from several government embassies, the British High Commission, the Parliament and the Supreme Court.
The hotel features 292 plush rooms and suites and 2 on-site restaurants, including one with all-day dining, serve up continental and Rwandan favorites as well as the Super Breakfast Buffet. For a light bite or a relaxing nightcap, guests can visit the Lounge Bar.
The hotel also features 18 meeting rooms, including a state-of-the-art auditorium which accommodates more than 2,000 attendees, provide a sophisticated backdrop for weddings and other social events and after a busy day guests can maintain their workout regimen in our fitness center and relax in the outdoor swimming pool."
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
"The Radisson Blu Hotel & Convention Center in Kigali is just 5 kilometers from the bustling city center and Kigali International Airport (KGL). Our contemporary hotel is situated in an office park with Kigali Convention Center, which has room for up to 5,000 delegates. It's just 2 km from several government embassies, the British High Commission, the Parliament and the Supreme Court.
The hotel features 292 plush rooms and suites and 2 on-site restaurants, including one with all-day dining, serve up continental and Rwandan favorites as well as the Super Breakfast Buffet. For a light bite or a relaxing nightcap, guests can visit the Lounge Bar.
The hotel also features 18 meeting rooms, including a state-of-the-art auditorium which accommodates more than 2,000 attendees, provide a sophisticated backdrop for weddings and other social events and after a busy day guests can maintain their workout regimen in our fitness center and relax in the outdoor swimming pool."
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Does the challenge of running our show make your heart beat faster? Can you balance executing and delivering the masterplan with a strategic focus on guest experience, revenue generation and achieving commercial results for our Stakeholders? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Director of Operations are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Director of Operations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Director of Operations:
-Ensures the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels
-Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
-Implements strategies where key hotel metrics are identified, communicated and delivered
-Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
-Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
-Builds and maintains effective working relationships with all key stakeholders
-Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Director of Operations:
-Bachelor's Degree preferred
-5 years proven experience in hotel operations with strong problem-solving capabilities with 2 years in similar position
-5 years proven experience in hotel operations with strong problem-solving capabilities with 2 years in similar position
-Excellent leadership skills with a hands-on approach and lead-by-example work style
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
"The Radisson Blu Hotel & Convention Center in Kigali is just 5 kilometers from the bustling city center and Kigali International Airport (KGL). Our contemporary hotel is situated in an office park with Kigali Convention Center, which has room for up to 5,000 delegates. It's just 2 km from several government embassies, the British High Commission, the Parliament and the Supreme Court.
The hotel features 292 plush rooms and suites and 2 on-site restaurants, including one with all-day dining, serve up continental and Rwandan favorites as well as the Super Breakfast Buffet. For a light bite or a relaxing nightcap, guests can visit the Lounge Bar.
The hotel also features 18 meeting rooms, including a state-of-the-art auditorium which accommodates more than 2,000 attendees, provide a sophisticated backdrop for weddings and other social events and after a busy day guests can maintain their workout regimen in our fitness center and relax in the outdoor swimming pool."
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
-Commitment to exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions, offering advice and recommendations
-Personal integrity, with the ability to work in an environment that demands excellence, time and energy
-Experienced in using IT systems on various platforms
-Strong communication skills
"The Radisson Blu Hotel & Convention Center in Kigali is just 5 kilometers from the bustling city center and Kigali International Airport (KGL). Our contemporary hotel is situated in an office park with Kigali Convention Center, which has room for up to 5,000 delegates. It's just 2 km from several government embassies, the British High Commission, the Parliament and the Supreme Court.
The hotel features 292 plush rooms and suites and 2 on-site restaurants, including one with all-day dining, serve up continental and Rwandan favorites as well as the Super Breakfast Buffet. For a light bite or a relaxing nightcap, guests can visit the Lounge Bar.
The hotel also features 18 meeting rooms, including a state-of-the-art auditorium which accommodates more than 2,000 attendees, provide a sophisticated backdrop for weddings and other social events and after a busy day guests can maintain their workout regimen in our fitness center and relax in the outdoor swimming pool."
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
Director of Operations
Full Time
5
Years
Experience
To be discussed
Skills
Inventory Management
Kitchen Safety
Fast-Paced Experience
Fluent in English
Budgeting & forcasting
Food Safety
+{{skillsLength}}
expired job post
KG 2 Roundabout, Kigali, Rwanda