OTS Agent

Can you be our guests’ superhero? If you say Yes I Can! here at the Radisson Blu Hotel and Convention Centre, Kigali, we’re looking for first class superheroes just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.

A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host.

Key Responsibilities of OTS Agent:

• Provides courteous service to customers by operating the switchboard according to the standards.
• Communicates clearly and courteously using up-beat tone.
• Demonstrates fluency in the use of equipment.
• Transfers incoming calls promptly to the appropriate extension.

Requirements of OTS Agent:
• Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience

Come join us and Make Every Moment Matter!

Can you be our guests’ superhero? If you say Yes I Can! here at the Radisson Blu Hotel and Convention Centre, Kigali, we’re looking for first class superheroes just like you!
At Radisson Blu Hotel, we are one team and make memorable moments for our guests.

A warm welcome, a happy smile, a positive Yes I Can! attitude and a natural host.

Key Responsibilities of OTS Agent:

• Provides courteous service to customers by operating the switchboard according to the standards.
• Communicates clearly and courteously using up-beat tone.
• Demonstrates fluency in the use of equipment.
• Transfers incoming calls promptly to the appropriate extension.

Requirements of OTS Agent:
• Excellent team player with strong communication skills, you will have a passion for delivering a great customer experience

Come join us and Make Every Moment Matter!