Oversees the day to day M&E Operations ensuring the M&E Operations Team is inline and up to date with daily functions.

Plans for, and carries out work in accordance with the Meetings & Events Promises

Takes enquiries for Meeting & Events and communicates them to the Meetings & Events Team and Operations.

Ensures the team adheres to Pre and post communication for all events.  Working in conjunction with the meetings & events operational team the job incumbent should include contacting

Clients before they arrive at the hotel to conduct final detail checks, to be a host on the day of the event, reviewing satisfaction levels and willingness to return and follow up calls.

Actively seeks to interact with existing, potential and new clients by show arounds/ site inspections

Solicits and follows up on business referrals and potential sales

 Works actively to minimize complaints from guests

 Sets up and maintains filing, trace, and communication systems, and follow-up procedures in line with guidelines provided by management

Maximizes guest satisfaction by communicating customer specifications to meetings & events team, and kitchen via function sheets

Reviews and documents guest specifications and suggests alternatives as appropriate

Ensures readiness and compliance in case of last minute changes to reservations

Achieves profit goals by ensuring that negotiated meetings & events rates are in line with hotel profit objectives and booking status is kept up to date

 Requirements of the Meeting & Events Sales Coordinator:

-Experience in meeting & events beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Oversees the day to day M&E Operations ensuring the M&E Operations Team is inline and up to date with daily functions.

Plans for, and carries out work in accordance with the Meetings & Events Promises

Takes enquiries for Meeting & Events and communicates them to the Meetings & Events Team and Operations.

Ensures the team adheres to Pre and post communication for all events.  Working in conjunction with the meetings & events operational team the job incumbent should include contacting

Clients before they arrive at the hotel to conduct final detail checks, to be a host on the day of the event, reviewing satisfaction levels and willingness to return and follow up calls.

Actively seeks to interact with existing, potential and new clients by show arounds/ site inspections

Solicits and follows up on business referrals and potential sales

 Works actively to minimize complaints from guests

 Sets up and maintains filing, trace, and communication systems, and follow-up procedures in line with guidelines provided by management

Maximizes guest satisfaction by communicating customer specifications to meetings & events team, and kitchen via function sheets

Reviews and documents guest specifications and suggests alternatives as appropriate

Ensures readiness and compliance in case of last minute changes to reservations

Achieves profit goals by ensuring that negotiated meetings & events rates are in line with hotel profit objectives and booking status is kept up to date

 Requirements of the Meeting & Events Sales Coordinator:

-Experience in meeting & events beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.