TASKS, DUTIES & RESPONSIBILITIES

         ·            Perform the duties corresponding to the station or area where she/he is assigned by the supervisor, as per the                                            departmental standards, policies and procedures. 

         ·            To communicate to both internal and external customers in a polite, courteous and constructive manner. 

         ·            To actively promote the services and facilities of Hotel to guests and visitors

         ·            Assists kitchen staff in replenishing buffet items.  

         ·            Record order of guests following departmental policies and sequence of service.

         ·            Greet guests upon arrival at the outlet and assist in seating in accordance with departmental standards and sequence of                                            service.

         ·            Takes guest beverage order, utilizing suggestive selling techniques, when specified on function requirements.

         ·            Retrieve alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.

         ·            Open and serve wine /champagne bottles in front of the guest in accordance to the standard.

         ·            Make all varieties of coffee in accordance to the hotel standards.

         ·            Serve all food courses and non-alcoholic beverage items to guest in accordance with departmental standards and                                                        functions requirement.

         ·            Anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

         ·            Promote positive guest relations at all time. 

         ·            Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

         ·            Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.

         ·            Clear each course following procedures laid down in departmental procedures.

         ·            Answer outlet’s phone within 3 rings, using correct salutations and telephone etiquette.

         ·            Adhere To Hotel And Corporate Guidelines.

         ·            Maintain Confidentiality With All Guest Information.

         ·            Practice ‘Yes I Can’ Attitude.

REQUIREMENTS

·         Minimum 3/ 4 years in the same position in a 4/5 star hotel or in a well recognized Bar. 

·         Natural attitude towards providing excellent quality service.

·         Good command of English Language

·         Age – 20 to 27 Years

·         Able to work under pressure in a fast paced, dynamic and challenging work environment.

Salary QAR. 1600/- + Accommodation + Meals + Transportation 

TASKS, DUTIES & RESPONSIBILITIES

         ·            Perform the duties corresponding to the station or area where she/he is assigned by the supervisor, as per the                                            departmental standards, policies and procedures. 

         ·            To communicate to both internal and external customers in a polite, courteous and constructive manner. 

         ·            To actively promote the services and facilities of Hotel to guests and visitors

         ·            Assists kitchen staff in replenishing buffet items.  

         ·            Record order of guests following departmental policies and sequence of service.

         ·            Greet guests upon arrival at the outlet and assist in seating in accordance with departmental standards and sequence of                                            service.

         ·            Takes guest beverage order, utilizing suggestive selling techniques, when specified on function requirements.

         ·            Retrieve alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.

         ·            Open and serve wine /champagne bottles in front of the guest in accordance to the standard.

         ·            Make all varieties of coffee in accordance to the hotel standards.

         ·            Serve all food courses and non-alcoholic beverage items to guest in accordance with departmental standards and                                                        functions requirement.

         ·            Anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

         ·            Promote positive guest relations at all time. 

         ·            Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.

         ·            Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.

         ·            Clear each course following procedures laid down in departmental procedures.

         ·            Answer outlet’s phone within 3 rings, using correct salutations and telephone etiquette.

         ·            Adhere To Hotel And Corporate Guidelines.

         ·            Maintain Confidentiality With All Guest Information.

         ·            Practice ‘Yes I Can’ Attitude.

REQUIREMENTS

·         Minimum 3/ 4 years in the same position in a 4/5 star hotel or in a well recognized Bar. 

·         Natural attitude towards providing excellent quality service.

·         Good command of English Language

·         Age – 20 to 27 Years

·         Able to work under pressure in a fast paced, dynamic and challenging work environment.

Salary QAR. 1600/- + Accommodation + Meals + Transportation