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Duty Manager

Summary
Duty Manager
Salary Competitive salary
Schedule Full Time
Location Salwa Road, Intersection of, C Ring Rd, Doha, Qatar

Duty Manager


Description

TASKS, DUTIES & RESPONSIBILITIES

  • To carry out Duty Manager tasks as per hotel standards, providing a first point of contact for guest & service issues, liaising with the Guest Relations Manager and HODs (for issues occurring during their duty hours) and updating the Duty Manager’s  log-book regularly.
  • To carry out quality control functions in all areas of the hotel, but especially in all Front Office sections and public areas daily to ensure consistent high quality of all services is maintained.
  • To overall supervise and manage the hotel’s evening operations with a special focus on Front Office and Lobby operations and to maintain consistent visibility in all lobby areas.
  • To support the hotel’s efforts to maximize room revenue and guest satisfaction and to supervise all Front Office team members to ensure brand standards are maintained and increased.
  • To be fully aware of all Front Office policies and procedures and to ensure that all Front Office employees on duty adhere to them at all times.
  • To be familiar with the daily arrivals, VIP and regular guests lists and to ensure that all Front Office employees on duty are familiar too.
  • When on duty, oversees the entire operation of the hotel and addressing problems immediately, as and when they arise.
  • Practice ‘Yes I Can’ Attitude.

REQUIREMENTS

  • To possess knowledge of the Opera system , hotel’s policies & procedures and the State of Qatar’s rules & regulations.
  • Preference will be given to candidates currently based in Qatar.
  • Minimum 3/ 4 years in the same position in a 4/5 star hotel.
  • Natural attitude towards providing excellent quality service.
  • Good command of Arabic and English Language. Proficiency in any other language would be an added advantage .
  •  Able to work under pressure in a fast paced, dynamic and challenging work environment.

 Salary QAR. 4000 / - onwards + Housing + Meals + Transportation 

TASKS, DUTIES & RESPONSIBILITIES

  • To carry out Duty Manager tasks as per hotel standards, providing a first point of contact for guest & service issues, liaising with the Guest Relations Manager and HODs (for issues occurring during their duty hours) and updating the Duty Manager’s  log-book regularly.
  • To carry out quality control functions in all areas of the hotel, but especially in all Front Office sections and public areas daily to ensure consistent high quality of all services is maintained.
  • To overall supervise and manage the hotel’s evening operations with a special focus on Front Office and Lobby operations and to maintain consistent visibility in all lobby areas.
  • To support the hotel’s efforts to maximize room revenue and guest satisfaction and to supervise all Front Office team members to ensure brand standards are maintained and increased.
  • To be fully aware of all Front Office policies and procedures and to ensure that all Front Office employees on duty adhere to them at all times.
  • To be familiar with the daily arrivals, VIP and regular guests lists and to ensure that all Front Office employees on duty are familiar too.
  • When on duty, oversees the entire operation of the hotel and addressing problems immediately, as and when they arise.
  • Practice ‘Yes I Can’ Attitude.

REQUIREMENTS

  • To possess knowledge of the Opera system , hotel’s policies & procedures and the State of Qatar’s rules & regulations.
  • Preference will be given to candidates currently based in Qatar.
  • Minimum 3/ 4 years in the same position in a 4/5 star hotel.
  • Natural attitude towards providing excellent quality service.
  • Good command of Arabic and English Language. Proficiency in any other language would be an added advantage .
  •  Able to work under pressure in a fast paced, dynamic and challenging work environment.

 Salary QAR. 4000 / - onwards + Housing + Meals + Transportation 


Details
Salary Competitive salary
Schedule Full Time
Location Salwa Road, Intersection of, C Ring Rd, Doha, Qatar

Skills
reception
By applying you confirm you have these skills.

expired job post

Salwa Road, Intersection of, C Ring Rd, Doha, Qatar