· Attends work on time as scheduled.
· Follows hotel standards regarding personal hygiene.
· Minimizes dangers by following all safety rules and regulations.
· Maximizes room sales and revenue for the hotel.
· Reviews the VIP list on daily basis with the front Office Manager.
· Checks the daily reports for special VIP arrangements.
· Advises the Front Office Manager of the forthcoming visits of special VIPs.
· Checks daily VIPs list of arrivals to select guests to whom a daily follow up is needed.
· Ensures that the previous day’s cancellations of no-show courtesies are removed from rooms.
· Checks amenities before sending them to the VIP rooms in terms of quantity, quality and presentation.
· Ensures that VIP rooms are inspected well before guest arrivals. This includes the overall cleanliness, proper functioning, VIP set-up and turn down services.
· Reviews all preparations relating to VIP arrivals (assigning rooms, pre-registration and General Manager’s card courtesies).
· Greets and escorts VIPs to the rooms.
· Is aware of department’s expenses.
· Supervises the maintenance of the guest history files.
· Provides value added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
· Communicates effectively with customers, co-workers and supervisors.
· Demonstrates teamwork by co-operating and assisting co-workers as needed.
· Practices ‘Yes I Can’ attitude
Requirements
. Minimum 3/ 4 years in the same position in a 4/5 star hotel.
· Natural / Smiling attitude towards providing excellent quality service.
· Good command of English Language
. Native Arabic speaker Only.
· Possess a pleasing personality.
· Age – 25 to 35 Years
. Gender - Female
· Able to work under pressure in a fast paced, dynamic and challenging work environment.
· Guest relation oriented.
· Possess strong multitasking skills.
Salary QAR.3000 / - + Accommodation + Meals + Transportation
· Attends work on time as scheduled.
· Follows hotel standards regarding personal hygiene.
· Minimizes dangers by following all safety rules and regulations.
· Maximizes room sales and revenue for the hotel.
· Reviews the VIP list on daily basis with the front Office Manager.
· Checks the daily reports for special VIP arrangements.
· Advises the Front Office Manager of the forthcoming visits of special VIPs.
· Checks daily VIPs list of arrivals to select guests to whom a daily follow up is needed.
· Ensures that the previous day’s cancellations of no-show courtesies are removed from rooms.
· Checks amenities before sending them to the VIP rooms in terms of quantity, quality and presentation.
· Ensures that VIP rooms are inspected well before guest arrivals. This includes the overall cleanliness, proper functioning, VIP set-up and turn down services.
· Reviews all preparations relating to VIP arrivals (assigning rooms, pre-registration and General Manager’s card courtesies).
· Greets and escorts VIPs to the rooms.
· Is aware of department’s expenses.
· Supervises the maintenance of the guest history files.
· Provides value added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
· Communicates effectively with customers, co-workers and supervisors.
· Demonstrates teamwork by co-operating and assisting co-workers as needed.
· Practices ‘Yes I Can’ attitude
Requirements
. Minimum 3/ 4 years in the same position in a 4/5 star hotel.
· Natural / Smiling attitude towards providing excellent quality service.
· Good command of English Language
. Native Arabic speaker Only.
· Possess a pleasing personality.
· Age – 25 to 35 Years
. Gender - Female
· Able to work under pressure in a fast paced, dynamic and challenging work environment.
· Guest relation oriented.
· Possess strong multitasking skills.
Salary QAR.3000 / - + Accommodation + Meals + Transportation