TASKS, DUTIES AND RESPONSIBILITIES

PROVIDE EFFICIENT, PROMPT, TROUBLEFREE, AND COURTEOUS SERVICE

• Provides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tables
• Accurately records, pre-checks, and picks up all food and beverage orders
• Serves guests their food and beverage promptly and courteously
• Sets tables as needed prior to guest arrival
• Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times
• Ensures the smooth running of the assigned station at all times
• Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly
• Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
• Is familiar with all equipment relating to the banqueting function (e.g. TV, projector, VCR etc.)
• Makes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel procedures
• Confers with the Restaurant Supervisor concerning set-ups and last minute changes
• Confers with Banquet Manager regarding last minute arrangements to co-ordinate with kitchen production
• Checks the restaurant reservations list frequently during the shift

SECURITY, HEALTH AND SAFETY

• Ensures that own cash is secure at all times
• Ensures all discrepancies in own cash are declared to the Restaurant Supervisor and Controller
• Maintains high confidentiality in regards to guest privacy
• Notifies the Restaurant Supervisor and Executive Housekeeper regarding lost and found objects
• Reports all potential and real hazards appropriately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Works in a safe manner that does not harm or injure self or others
• Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations
• Anticipates possible and probable hazards and conditions and notifies the Restaurant Supervisor
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

TASKS, DUTIES AND RESPONSIBILITIES

PROVIDE EFFICIENT, PROMPT, TROUBLEFREE, AND COURTEOUS SERVICE

• Provides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tables
• Accurately records, pre-checks, and picks up all food and beverage orders
• Serves guests their food and beverage promptly and courteously
• Sets tables as needed prior to guest arrival
• Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times
• Ensures the smooth running of the assigned station at all times
• Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly
• Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous
• Is familiar with all equipment relating to the banqueting function (e.g. TV, projector, VCR etc.)
• Makes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel procedures
• Confers with the Restaurant Supervisor concerning set-ups and last minute changes
• Confers with Banquet Manager regarding last minute arrangements to co-ordinate with kitchen production
• Checks the restaurant reservations list frequently during the shift

SECURITY, HEALTH AND SAFETY

• Ensures that own cash is secure at all times
• Ensures all discrepancies in own cash are declared to the Restaurant Supervisor and Controller
• Maintains high confidentiality in regards to guest privacy
• Notifies the Restaurant Supervisor and Executive Housekeeper regarding lost and found objects
• Reports all potential and real hazards appropriately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Works in a safe manner that does not harm or injure self or others
• Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations
• Anticipates possible and probable hazards and conditions and notifies the Restaurant Supervisor
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct