1. |
Assists in the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to. |
2. |
Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution. |
3. |
Support and deliver on the business strategies taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence. |
4. |
With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values. |
5. |
Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained |
6. |
Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner. |
7. |
Takes the lead to deliver departmental programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders, whilst incorporating environmental concerns |
8. |
Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required |
D. Competencies & skills requirements |
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1. | Assists in the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to. |
2. | Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution. |
3. | Support and deliver on the business strategies taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence. |
4. | With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values. |
5. | Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained |
6. | Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner. |
7. | Takes the lead to deliver departmental programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders, whilst incorporating environmental concerns |
8. | Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required |
D. Competencies & skills requirements |
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