Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Telephone Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities:
· Transfers incoming calls promptly to the appropriate extension.
· Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.
· Responds to customers’ questions regarding the hotel, in-house facilities and local events.
· Takes and delivers accurate and complete messages.
· Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.
· Knows well the Room service menu.
Requirements:Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Telephone Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities:
· Transfers incoming calls promptly to the appropriate extension.
· Assists guests to make long distance calls by instructing them on the appropriate procedures and/or placing calls for them.
· Responds to customers’ questions regarding the hotel, in-house facilities and local events.
· Takes and delivers accurate and complete messages.
· Accepts, records and executes wake-up calls, insuring the guest is awakened as requested.
· Knows well the Room service menu.
Requirements: