M&E Executive

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space … your challenge is to fill it. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Meeting & Events Team are the leaders in delivering the perfect production, for success does not just happen, it is planned. Are you a natural and passionate organizer and able to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Meeting & Events Executive, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Meeting & Events Executive:

PREPARE FOR AND SERVICE GUESTS, AND EXECUTE CONFERENCE AND BANQUETING FUNCTIONS

·         Maximises customer satisfaction by ensuring that the written details of all assigned meetings, conventions, and banquets are carried out properly

·         Checks and knows the name of key guests, conference leaders and course directors, and has knowledge of all daily events in department

·         Establishes professional and courteous rapport with guests to maximise satisfaction and repeat business

·         Plans for, and carries out work in accordance with the “conference guarantee”

·         Sets up function rooms according to event orders and/or directions from Director of Sales, keeping comfort and practicality for the guest in mind

·         Monitors lighting, temperature, maintenance and sanitation of Conference and Banqueting Department

·         Contributes to the general upkeeping of function rooms and related public areas

·         Ensures that floors, walls, and equipment are clean in function rooms, and contacts Executive Housekeeper if major cleaning work is required

·         Maintains all departmental equipment, storage and work areas properly

·         Ensures proper set-up of all tables for assigned station

·         Sets tables in accordance with departmental standards

·         Inspects equipment, technical equipment, linen, silver, china and other items

·         Knows how to operate all departmental equipment, including technical equipment such as copying machine, fax, projectors, videos, TV’s etc.

·         Serves and refills food and beverage as required, and charges according to departmental procedures

·         Receives and carries out special orders from guests

·         Co-operates closely with colleagues to ensure that prompt service is given at all times

SECURITY, HEALTH AND SAFETY 

·         Maintains high confidentiality in regards to guest privacy

·         Reports any suspicious behaviour of guests and staff to the Director of Sales

·         Notifies Security Manager and Executive Housekeeper regarding lost and found objects

·         Ensures that all potential and real hazards are reported appropriately immediately

·         Fully understands the hotel’s fire, emergency, and bomb procedures

·         Follows emergency procedures to provide the security and safety of guests and employees

·         Works in a safe manner that does not harm or injure self or others

·         Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations

·         Anticipates possible and probable hazards and conditions and notifies the same to Director of Sales

·         Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

MISCELLANEOUS

·         Communicates effectively with guests, colleagues, and supervisors

·         Handles difficult situations effectively

·         Attends meetings and training required by the Director of Sales and Assistant M&E Operations Manager.

·         Accepts flexible work schedule necessary for uninterrupted service to hotel guests

·         Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Assistant M&E Operations Manager

·         Continuously seeks to endeavour professionalism in own job function

·         Knows:
- Hotel fire, bomb and emergency procedures
- Hotel health and safety policies and procedures
- Hotel facilities and nearby sights of interest and importance (i.e. hospitals,
 stations, tourist sights)
- Hotel and corporate marketing and promotional programs
- Corporate clients and clients generating high business volume

·         Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities

Requirements of the Meeting & Events Executive:
-Experience in sales beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills

Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service-minded team with Yes I Can! attitude.

Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and a signature restaurant: Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation are never far away with our elegant spa facilities having private massage rooms and a temperature-controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach.

The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space … your challenge is to fill it. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Meeting & Events Team are the leaders in delivering the perfect production, for success does not just happen, it is planned. Are you a natural and passionate organizer and able to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Meeting & Events Executive, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Meeting & Events Executive:

PREPARE FOR AND SERVICE GUESTS, AND EXECUTE CONFERENCE AND BANQUETING FUNCTIONS

·         Maximises customer satisfaction by ensuring that the written details of all assigned meetings, conventions, and banquets are carried out properly

·         Checks and knows the name of key guests, conference leaders and course directors, and has knowledge of all daily events in department

·         Establishes professional and courteous rapport with guests to maximise satisfaction and repeat business

·         Plans for, and carries out work in accordance with the “conference guarantee”

·         Sets up function rooms according to event orders and/or directions from Director of Sales, keeping comfort and practicality for the guest in mind

·         Monitors lighting, temperature, maintenance and sanitation of Conference and Banqueting Department

·         Contributes to the general upkeeping of function rooms and related public areas

·         Ensures that floors, walls, and equipment are clean in function rooms, and contacts Executive Housekeeper if major cleaning work is required

·         Maintains all departmental equipment, storage and work areas properly

·         Ensures proper set-up of all tables for assigned station

·         Sets tables in accordance with departmental standards

·         Inspects equipment, technical equipment, linen, silver, china and other items

·         Knows how to operate all departmental equipment, including technical equipment such as copying machine, fax, projectors, videos, TV’s etc.

·         Serves and refills food and beverage as required, and charges according to departmental procedures

·         Receives and carries out special orders from guests

·         Co-operates closely with colleagues to ensure that prompt service is given at all times

SECURITY, HEALTH AND SAFETY 

·         Maintains high confidentiality in regards to guest privacy

·         Reports any suspicious behaviour of guests and staff to the Director of Sales

·         Notifies Security Manager and Executive Housekeeper regarding lost and found objects

·         Ensures that all potential and real hazards are reported appropriately immediately

·         Fully understands the hotel’s fire, emergency, and bomb procedures

·         Follows emergency procedures to provide the security and safety of guests and employees

·         Works in a safe manner that does not harm or injure self or others

·         Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations

·         Anticipates possible and probable hazards and conditions and notifies the same to Director of Sales

·         Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

MISCELLANEOUS

·         Communicates effectively with guests, colleagues, and supervisors

·         Handles difficult situations effectively

·         Attends meetings and training required by the Director of Sales and Assistant M&E Operations Manager.

·         Accepts flexible work schedule necessary for uninterrupted service to hotel guests

·         Maintains own working area, and materials clean, tidy and in good shape; reports defective materials and equipment to the Assistant M&E Operations Manager

·         Continuously seeks to endeavour professionalism in own job function

·         Knows:
- Hotel fire, bomb and emergency procedures
- Hotel health and safety policies and procedures
- Hotel facilities and nearby sights of interest and importance (i.e. hospitals,
 stations, tourist sights)
- Hotel and corporate marketing and promotional programs
- Corporate clients and clients generating high business volume

·         Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activities

Requirements of the Meeting & Events Executive:
-Experience in sales beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills

Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service-minded team with Yes I Can! attitude.

Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and a signature restaurant: Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation are never far away with our elegant spa facilities having private massage rooms and a temperature-controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach.

The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.