Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world’s most dynamic and fast-growing hotel companies. By saying yes, you will become part of our worldwide success story. 

Join the Moment Makers at Radisson Hotel Group!

Radisson Hotel Group, a global hospitality leader boasting ten distinctive hotel brands and a presence in over 95 countries, is on the lookout for a dynamic and experienced professional to fill the role of Director of Operations. As a Director of Operations, you will play a pivotal role in our commitment to making Every Moment Matter.

Why Radisson Hotel Group?

At Radisson, we understand that our success is driven by our people. We value your individuality, skills, and passion, focusing on your mindset rather than just your resume. With our "We grow talent, talent grows us" culture, we promise a workplace that nurtures your personal and professional growth.

As a Director of Operations, you will enjoy:

• Competitive Compensation and Benefits Package:

  • Special rates for team members, friends, and family when traveling.
  • Development opportunities through Radisson Academy, including an individual development plan and access to 20,000+ learning modules.
  • Competitive Salary & Bonus Incentive Scheme 

• A Culture of Responsibility:

  • Engage in Responsible Business initiatives, creating shared value and contributing to a better planet.
  • Contributory pension scheme and Life Assurance.

• Wellness and Lifestyle Perks:

  • Complimentary meal on duty.
  • Uniform and access to the Employee Assistance Programme through Health Assured.
  • Free use of leisure, pool, and gym facilities at off-peak times.

• Career Advancement:

  • Fantastic opportunities for career progression.
  • 33 days holiday for full-time team members.

The Director of Operations Role:

As a key member of our hotel management team, you will:

• Enjoy the challenge of running the show, balancing execution with a strategic focus on guest experience and revenue generation.
• Collaborate with Heads of Department to maximize business opportunities, uphold brand reputation, and manage the hotel budget.
• Act as the right hand to the General Manager, ensuring guest satisfaction and the seamless operation of the hotel.

Qualities We Seek:

We are looking for a Director of Operations who possesses:

• 1. Inclusive Leadership:

     • Ability to lead inclusively, fostering diversity and equal opportunities.
     • Commitment to sustaining an inclusive culture and collaborative environment.

  2. Strategic Vision:

     • Proven experience in strategic planning aligned with organizational goals.
     • Innovative mindset to anticipate trends and drive operational efficiency.

  3. Adaptability and Resilience:

     • Flexibility to navigate challenges and maintain smooth operations.
     • Resilience and positive problem-solving approach under pressure.

  4. Collaborative Communication:

     • Excellent communication skills, promoting open dialogue and transparency.
     • Collaborative leadership, actively seeking input from team members.

  5. Guest-Centric Mindset:

     • Genuine passion for exceptional service and guest satisfaction.
     • Commitment to understanding and meeting diverse guest needs.

  6. Financial Acumen:

     • Strong financial management, maximizing revenue opportunities.
     • Analytical mindset for data interpretation and informed decision-making.

  7. People Development:

     • Dedication to team member development and empowerment.
     • Empowering leadership style fostering autonomy and accountability.

  8. Sustainability and Responsible Business:

     • Commitment to sustainability and responsible business practices.
     • Contribution to community well-being and positive social impact.

Join the World of Moment Makers:

If you are ready to be part of a team that believes anything is possible, while having fun in all that we do, we invite you to become a Moment Maker at Radisson Hotel Group. Embrace the opportunity to make a difference in the world of hospitality and create lasting memories for our guests. We look forward to getting to know you!

Pandox Highlander Opco Ltd is part of Radisson Hotel Group, one of the world’s most dynamic and fast-growing hotel companies. By saying yes, you will become part of our worldwide success story. 

Join the Moment Makers at Radisson Hotel Group!

Radisson Hotel Group, a global hospitality leader boasting ten distinctive hotel brands and a presence in over 95 countries, is on the lookout for a dynamic and experienced professional to fill the role of Director of Operations. As a Director of Operations, you will play a pivotal role in our commitment to making Every Moment Matter.

Why Radisson Hotel Group?

At Radisson, we understand that our success is driven by our people. We value your individuality, skills, and passion, focusing on your mindset rather than just your resume. With our "We grow talent, talent grows us" culture, we promise a workplace that nurtures your personal and professional growth.

As a Director of Operations, you will enjoy:

• Competitive Compensation and Benefits Package:

  • Special rates for team members, friends, and family when traveling.
  • Development opportunities through Radisson Academy, including an individual development plan and access to 20,000+ learning modules.
  • Competitive Salary & Bonus Incentive Scheme 

• A Culture of Responsibility:

  • Engage in Responsible Business initiatives, creating shared value and contributing to a better planet.
  • Contributory pension scheme and Life Assurance.

• Wellness and Lifestyle Perks:

  • Complimentary meal on duty.
  • Uniform and access to the Employee Assistance Programme through Health Assured.
  • Free use of leisure, pool, and gym facilities at off-peak times.

• Career Advancement:

  • Fantastic opportunities for career progression.
  • 33 days holiday for full-time team members.

The Director of Operations Role:

As a key member of our hotel management team, you will:

• Enjoy the challenge of running the show, balancing execution with a strategic focus on guest experience and revenue generation.
• Collaborate with Heads of Department to maximize business opportunities, uphold brand reputation, and manage the hotel budget.
• Act as the right hand to the General Manager, ensuring guest satisfaction and the seamless operation of the hotel.

Qualities We Seek:

We are looking for a Director of Operations who possesses:

• 1. Inclusive Leadership:

     • Ability to lead inclusively, fostering diversity and equal opportunities.
     • Commitment to sustaining an inclusive culture and collaborative environment.

  2. Strategic Vision:

     • Proven experience in strategic planning aligned with organizational goals.
     • Innovative mindset to anticipate trends and drive operational efficiency.

  3. Adaptability and Resilience:

     • Flexibility to navigate challenges and maintain smooth operations.
     • Resilience and positive problem-solving approach under pressure.

  4. Collaborative Communication:

     • Excellent communication skills, promoting open dialogue and transparency.
     • Collaborative leadership, actively seeking input from team members.

  5. Guest-Centric Mindset:

     • Genuine passion for exceptional service and guest satisfaction.
     • Commitment to understanding and meeting diverse guest needs.

  6. Financial Acumen:

     • Strong financial management, maximizing revenue opportunities.
     • Analytical mindset for data interpretation and informed decision-making.

  7. People Development:

     • Dedication to team member development and empowerment.
     • Empowering leadership style fostering autonomy and accountability.

  8. Sustainability and Responsible Business:

     • Commitment to sustainability and responsible business practices.
     • Contribution to community well-being and positive social impact.

Join the World of Moment Makers:

If you are ready to be part of a team that believes anything is possible, while having fun in all that we do, we invite you to become a Moment Maker at Radisson Hotel Group. Embrace the opportunity to make a difference in the world of hospitality and create lasting memories for our guests. We look forward to getting to know you!