Sales & Business Development
Actively prospect new clients through cold calling, networking, and attending industry events.
Maintain and grow existing client relationships to generate repeat business.
Develop proposals and negotiate contracts that align with hotel goals and client needs.
Client Relationship Management
Serve as the primary point of contact for catering clients from initial inquiry through post-event follow-up.
Conduct site tours and client meetings to showcase the hotel’s event and catering capabilities.
Event Planning & Coordination
Collaborate with internal departments (banquets, culinary, AV, etc.) to ensure the seamless execution of events.
Create detailed banquet event orders (BEOs) and communicate client expectations clearly to all stakeholders.
Monitor event timelines and deliverables.
Reporting & Administration
Achieve and exceed monthly, quarterly, and annual sales targets.
Maintain accurate records in the hotel’s CRM system (e.g., Delphi, Opera).
Analyze market trends and competitors to identify opportunities for growth.
Sales & Business Development
Actively prospect new clients through cold calling, networking, and attending industry events.
Maintain and grow existing client relationships to generate repeat business.
Develop proposals and negotiate contracts that align with hotel goals and client needs.
Client Relationship Management
Serve as the primary point of contact for catering clients from initial inquiry through post-event follow-up.
Conduct site tours and client meetings to showcase the hotel’s event and catering capabilities.
Event Planning & Coordination
Collaborate with internal departments (banquets, culinary, AV, etc.) to ensure the seamless execution of events.
Create detailed banquet event orders (BEOs) and communicate client expectations clearly to all stakeholders.
Monitor event timelines and deliverables.
Reporting & Administration
Achieve and exceed monthly, quarterly, and annual sales targets.
Maintain accurate records in the hotel’s CRM system (e.g., Delphi, Opera).
Analyze market trends and competitors to identify opportunities for growth.