Sales & Business Development

• Identify and develop new business opportunities for catering, banquets, conferences, weddings, and social events.

• Maintain strong relationships with existing clients to maximize repeat business.

• Achieve individual and departmental sales targets (revenue, bookings, and conversion).

• Conduct site inspections, presentations, and negotiations with potential clients.

• Prepare proposals, contracts, and follow up on leads effectively.

Client Relationship Management

• Serve as the primary point of contact for catering clients from inquiry to event completion.

• Understand client requirements, customize offerings, and provide tailored event solutions.

• Handle guest queries, requests, and complaints promptly and professionally.

Event Coordination

• Work closely with the Banquet, F&B, and Operations teams to ensure smooth event execution.

• Share accurate banquet event orders (BEOs) and client requirements with relevant departments.

• Attend pre-event meetings and be present during key events to ensure service excellence.

Market Research & Reporting

• Stay updated on competitor offerings, pricing, and market trends.

• Assist in preparing sales forecasts, revenue reports, and monthly performance reviews.

• Maintain an updated database of corporate, social, and wedding clients.

Sales & Business Development

• Identify and develop new business opportunities for catering, banquets, conferences, weddings, and social events.

• Maintain strong relationships with existing clients to maximize repeat business.

• Achieve individual and departmental sales targets (revenue, bookings, and conversion).

• Conduct site inspections, presentations, and negotiations with potential clients.

• Prepare proposals, contracts, and follow up on leads effectively.

Client Relationship Management

• Serve as the primary point of contact for catering clients from inquiry to event completion.

• Understand client requirements, customize offerings, and provide tailored event solutions.

• Handle guest queries, requests, and complaints promptly and professionally.

Event Coordination

• Work closely with the Banquet, F&B, and Operations teams to ensure smooth event execution.

• Share accurate banquet event orders (BEOs) and client requirements with relevant departments.

• Attend pre-event meetings and be present during key events to ensure service excellence.

Market Research & Reporting

• Stay updated on competitor offerings, pricing, and market trends.

• Assist in preparing sales forecasts, revenue reports, and monthly performance reviews.

• Maintain an updated database of corporate, social, and wedding clients.