| F&B Sales Head | |||
Key Responsibilities: · Develop and implement F&B sales strategies to achieve revenue targets. · Identify and pursue new sales opportunities. · Build and maintain relationships with clients, understanding their needs and preferences. · Negotiate contracts and agreements with clients. · Lead and manage the F&B sales team, providing coaching and training. · Manage and analyze sales data, market trends, and competitor activity. · Stay up-to-date with industry trends, competitor activity, and market developments. · Build strong relationships with customers, understanding their needs and preferences. · Collaborate with the culinary team to develop menu offerings and promotions. · Analyze sales data and market trends to identify opportunities. · Ensure exceptional customer service and resolve any issues promptly. · Develop and manage budgets, forecasts, and financial reports. |
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
§ Communicates and reinforces the vision for Yes I Can! service to employees
§ Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
§ Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork
Adheres to brand and hotel policies and procedures
§ Ensure thorough understanding and revision of department policies and procedures are undertaken and followed by all existing and new department team members
§ Ensure all materials used to market the Hotel are in accordance with brand standards
§ Ensure thorough understanding of all Brand Sales and Marketing programs
§ Keep immediate Manager fully informed of all problems or unusual matters of significance
§ Maintains a high standard of personal grooming at all times in order to represent the Hotel and Company in a professional manner
REQUIREMENTS
§ Minimum 14 - 18 years sales management experience within hotel industry in F&B Sales role.
§ Bachelor’s degree preferred
§ Experience managing to brand standards
§ Experience managing owner relationship
| F&B Sales Head | |||
Key Responsibilities: · Develop and implement F&B sales strategies to achieve revenue targets. · Identify and pursue new sales opportunities. · Build and maintain relationships with clients, understanding their needs and preferences. · Negotiate contracts and agreements with clients. · Lead and manage the F&B sales team, providing coaching and training. · Manage and analyze sales data, market trends, and competitor activity. · Stay up-to-date with industry trends, competitor activity, and market developments. · Build strong relationships with customers, understanding their needs and preferences. · Collaborate with the culinary team to develop menu offerings and promotions. · Analyze sales data and market trends to identify opportunities. · Ensure exceptional customer service and resolve any issues promptly. · Develop and manage budgets, forecasts, and financial reports. |
Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
§ Communicates and reinforces the vision for Yes I Can! service to employees
§ Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services
§ Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork
Adheres to brand and hotel policies and procedures
§ Ensure thorough understanding and revision of department policies and procedures are undertaken and followed by all existing and new department team members
§ Ensure all materials used to market the Hotel are in accordance with brand standards
§ Ensure thorough understanding of all Brand Sales and Marketing programs
§ Keep immediate Manager fully informed of all problems or unusual matters of significance
§ Maintains a high standard of personal grooming at all times in order to represent the Hotel and Company in a professional manner
REQUIREMENTS
§ Minimum 14 - 18 years sales management experience within hotel industry in F&B Sales role.
§ Bachelor’s degree preferred
§ Experience managing to brand standards
§ Experience managing owner relationship