Job Description

Designation       :              Assistant Manager Sales 
Department       :               Sales and Marketing                      
Reports To          :               Director of Sales and Marketing
Experience         :               Minimum 4 years experience in B2B / Corporate sales experience of rooms 
Market Experience:          Noida or Delhi Market experience is a must

Location - Noida

Please share your resume and professional photograph at careers@radissonmbd.com 

Purpose:              To achieve sales revenue, profit and customer satisfaction goals by negotiating group business and co-ordinating the execution of the business with other departments.

 
AREAS OF RESPONSIBILITY

Participates in the development of the Hotel’s sales and marketing strategies

·         Develops and implements strategies for achieving individual sales goals

·         Participates in presentations, trade shows and entertainment as required.

 
Achieve individual and team goals within assigned market segment

·         Develops data and recommends programs to meet client needs

·         Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying client needs

·         Solicits files on a timely basis to confirm business

·         Uses outside sales calls to solicit existing and new clients

·         Contacts in-house customers to foster additional business, repeat bookings or referrals to other Brand Hotels

·         Reviews individual goals on a quarterly basis; recommends and takes appropriate actions to achieve objectives in key result areas

Maintains proper flow of information within the Hotel by reviewing sales work files of assigned accounts

·         Communicates client requests to all departments in an effective and timely manner

·         Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office

·         Assists in the completion of monthly booking report

·         Prepares reports as necessary to improve management decision making and critical evaluation of work activities

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

·         Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

·         Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

·         Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

·         Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

·         Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures:

·         Attends work on time and as scheduled.

·         Follows hotel grooming and hygiene standards.

·         Minimize safety hazards by following all safety rules and procedures.

·         Refrain from personal conversations with other employees at the main entrance.

·         Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

·         Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

·         Maintains a favorable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.

·         At all-time projects a favorable image of Brand to the public.

 
REQUIREMENTS

·         Minimum 4 years hotel sales experience

·         Noida or Delhi Market experience is a must

·         High school diploma required, bachelor’s degree preferred

·         Experience managing to brand standards

·         Able to collaborate effectively with other hotel employees and managers to ensure teamwork

·         Proficient computer skills including Microsoft Office suite

·         Strong verbal and written communication skills

Job Description

Designation       :              Assistant Manager Sales 
Department       :               Sales and Marketing                      
Reports To          :               Director of Sales and Marketing
Experience         :               Minimum 4 years experience in B2B / Corporate sales experience of rooms 
Market Experience:          Noida or Delhi Market experience is a must

Location - Noida

Please share your resume and professional photograph at careers@radissonmbd.com 

Purpose:              To achieve sales revenue, profit and customer satisfaction goals by negotiating group business and co-ordinating the execution of the business with other departments.

 
AREAS OF RESPONSIBILITY

Participates in the development of the Hotel’s sales and marketing strategies

·         Develops and implements strategies for achieving individual sales goals

·         Participates in presentations, trade shows and entertainment as required.

 
Achieve individual and team goals within assigned market segment

·         Develops data and recommends programs to meet client needs

·         Prepares proposals with the Director of Sales and Marketing that are geared to maximise profit while satisfying client needs

·         Solicits files on a timely basis to confirm business

·         Uses outside sales calls to solicit existing and new clients

·         Contacts in-house customers to foster additional business, repeat bookings or referrals to other Brand Hotels

·         Reviews individual goals on a quarterly basis; recommends and takes appropriate actions to achieve objectives in key result areas

Maintains proper flow of information within the Hotel by reviewing sales work files of assigned accounts

·         Communicates client requests to all departments in an effective and timely manner

·         Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with Front Office

·         Assists in the completion of monthly booking report

·         Prepares reports as necessary to improve management decision making and critical evaluation of work activities

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

·         Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

·         Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

·         Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

·         Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

·         Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures:

·         Attends work on time and as scheduled.

·         Follows hotel grooming and hygiene standards.

·         Minimize safety hazards by following all safety rules and procedures.

·         Refrain from personal conversations with other employees at the main entrance.

·         Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.

·         Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.

·         Maintains a favorable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.

·         At all-time projects a favorable image of Brand to the public.

 
REQUIREMENTS

·         Minimum 4 years hotel sales experience

·         Noida or Delhi Market experience is a must

·         High school diploma required, bachelor’s degree preferred

·         Experience managing to brand standards

·         Able to collaborate effectively with other hotel employees and managers to ensure teamwork

·         Proficient computer skills including Microsoft Office suite

·         Strong verbal and written communication skills